Marytheresa
Dec 5, 2019
Perfect poison ring for a smaller hand.
The online picture doesn?t do justice to the ABSOLUTELY beautiful silver detail of this ring. The only downside for me was that the stone?s shade of purple was lighter than in the picture. I called customer service and was told I could return the ring for a full refund or exchange it for a ring with a darker stone. I decided to keep the ring since I didn?t know exactly what the ?darker? stone would look like and the shade I already had wasn?t terrible. The customer service rep was very courteous and professional. I?ve placed a few more orders with Novica since then and was never disappointed. The quality of their merchandise is excellent and so is their packaging, on both the inside and the outside of the box. It comes 100% ready to give as a gift.