Discover the old and new faces of Cuba on an adventure through the country’s vibrant towns, vast plantations, myriad waterfalls and idyllic beaches. From the elegant streets of Havana to the colourful clubs of Trinidad, sip rum with the locals, practice your best salsa moves and discover the welcoming spirit of this island nation. With opportunities to explore the twisting colonial streets of Camaguey, immerse yourself in the legend of Che Guevara, and experience local life on a farm in Vinales, this adventure is sure to leave you captivated by Cuba’s beauty, rhythm and spirit.
Ages: 15 - 99
Accommodation: Standard guesthouse (19 nights)
Bienvenido a Cuba! Welcome to Cuba! Set to the soundtrack and backdrop of the 1950s, tumbledown Havana is a capital unlike any other. A complimentary arrival transfer is included with your trip. There will be a welcome meeting at approximately 6pm this evening. Please expect a letter from your leader in the afternoon of Day 1 to confirm the place of your meeting (if by 5pm you cannot locate this letter then please ask your guesthouse owner if one has been delivered, or ask to call our assistance line listed in the "Problems and emergency contact information" section of this document). We'll be collecting your insurance details and next of kin information at this meeting, so ensure you have all these details to provide to your leader. The tour briefing is generally followed by an optional group dinner. If you arrive early, please note most activities in Cuba can only be booked through the tourist desk in the lobbies of the larger hotels or direct with the venue. Otherwise, there are plenty of good museums to check out, including the Museo de la Revolucion and the Museo Nacional de Bellas Artes.
Havana's history is as colourful as it's cars and buildings. Today, you will be taken on a guided tour of the Havana vieja. Havana remains one of the great colonial cities of the Americas. An air of faded glory comes through in the peeling paint of some of its grand old buildings. Narrow streets, spacious plazas and Spanish architecture make it a charm to explore on foot. Visit La Catedral San Cristobal de la Habana, the Palacio de los Marqueses de Aguas Claras and the Plaza de Armas. Also visit the Museo de la Revolucion, to learn about the history of the Cuban Revolution Afterwards, enjoy some free time to further explore on your own. Ask your leader to help you book one of the many optional activities such as a Cigar factory tour, the Ernest Hemingway tour, or a cruise around Outer-Havana in a vintage American car. Alternatively you could simply stroll along the Malecon or join the hundreds of locals lining up to eat a Coppelia ice-cream. Heavily subsidised by the government, a whole bowl will set you back about 10 cents.
On the way to Cienfuegos today, pick up some Spanish during an informal Spanish lesson from your leader. First, stop at the peaceful sandy arc of Playa Giron (approximately 2.5 hours), which sits on the eastern side of the Bahia de Cochinos, better known as the Bay of Pigs. It was famously here that the CIA sponsored a failed invasion by exile forces in 1961. It’s not just the history that’s the attraction here – with crystal clear Caribbean waters, a deep underwater wall, and an outstanding variety of coral and fish, it’s a haven for snorkelers. If there's time, strap on a hired mask and some flippers and take a dive into sapphire-coloured water teeming with tropical marine life. Afterwards, travel on to Cienfuegos (approximately 1.5 hours), known affectionately as 'The Pearl of the South'. Part of the city's appeal lies in its colonial centre, which features wide Parisian-style boulevards and elegant colonnades. Drive along the peninsula to see Cienfuegos' architectural pride and joy, the Moroccan-influenced Palacio del Valle.
Leave Cienfuegos and head north to the final resting place of Cuba’s most famous son. In Santa Clara (approximately 1 hour), you'll visit the Che Guevara mausoleum and memorial. Che's remains were brought here after they were found in a remote corner of Bolivia in 1997, where he was assassinated by the CIA-backed Bolivian army. Check out the impressive bronze statue of Che bearing his rifle and learn about his incredible life. Then it’s a short drive south, through the Topes de Collantes National Park to Trinidad, which sits on the scenic Caribbean coast (approximately 1.5 hours). For many visitors to Cuba, Trinidad is a standout destination. No other colonial city in Cuba is as well preserved, and the local residents are extremely friendly and festive. Trinidad is steeped in religion, including the Afro-Cuban religion of Santeria, which has connections to Voodoo. On an orientation walk today, see the former wealth generated by the sugar industry in the town's once-grand mansions, colourful public buildings, wrought iron grill-work and cobble-stoned streets. Party the night away at one of the town’s live music venues or why not take in a folklore show at one of the town's numerous open-air venues.
Today is a good opportunity to visit the Museo Nacional de la Lucha Contra los Bandidos and the Casa de los Mártires de Trinidad; both chronicle the struggles of the revolutionary period in the town's history. At some point while you're here you'll undertake an informal salsa class. Cuba has a hugely rich and varied dance and musical tradition that draws its roots from Africa and France. Many styles that have greatly influenced music worldwide originated in Cuba, such as Mambo, Cha-cha-cha, son and rumba. There’s also a chance to get a hands-on lesson with the musical instruments themselves in a percussion workshop. By now, hopefully you've learnt enough of the local rhythms to join in with the locals – maybe at a certain venue hidden within a cave!
Trinidad is a standout destination in its own right, but it's also the gateway to the Valle de los Ingenios, and a bike is a great way to explore the local area. Be warned however: Cuba's bicycles, like its cars, are vintage, which means a little bit of practicality may be sacrificed for the romantic element! There are also some great treks to be made in the nearby Sierra del Escambray mountains; maybe drive along the legendary twists and turns of the road to El Nicho, then hike to its beautiful waterfall. Playa Ancon is also close by – there’s plenty of opportunity for relaxing on its long, unspoilt beaches or snorkelling through the clear waters (just watch carefully for sea urchins, which can be a problem here).
Travel through the centre of the country to Camaguey (approximately 5-6 hours). Despite its size, Cuba's third largest city has managed to retain much of its colonial heritage. Exploring the city's winding streets is half the fun. The city was planned in a deliberately confusing pattern to disorient any would-be assailants. As you walk through the city you may still see tinajones – large clay pots used for collecting water. On your explorations, stop by the Iglesia de Nuestra Senora de la Soledad to see its baroque frescoes. Camaguey has a rich tradition of cultural and technological leadership within Cuba. It is the birthplace of poet laureate Nicolas Guillen and home of the Ballet de Camaguey. Cuba's first radio and television emissions were broadcast from Camaguey, and the country's first airport and commercial flights were planned and executed here.
Enjoy a tour of Camaguey by bicycle taxi. Cycling is a popular form of transport in Cuba, and bicycle taxis are very common. In the confusing streets of Camaguey, it's a particularly good way to get around. On the tour, you'll visit a local market, parks, plazas and an art gallery. Each taxi carries two passengers and the tour is led by an English-speaking local guide. Your leader may suggest visiting a local farmers' market, where you’ll get a fascinating insight into daily Cuban life and the local economy. This is where farmers can sell their produce after meeting the quota they have to sell to the state. Camaguey's is a particularly busy and colourful market. There are separate areas for produce sold by the state and produce sold by farmers directly to the public. There are plenty of interesting tropical fruits, vegetables and herbs available. This is where the locals come to buy their food once their monthly food ration runs out. Later, your leader will take you to a local bar where you'll get compare a white rum to an aged rum. Cuba specifically is known as the origin of some of the smoothest and most sought-after rums on the entire planet. Havana Club is likely to be showcased as this brand was created in Cuba in 1934 and is now one of the best-selling rum brands in the world.
Head west along the Carretera Central to Santiago de Cuba with a stop in Bayamo. Today is the longest travel day of the trip. Depending on how many stops are made, this usually takes six to seven hours. Santiago is the hottest place in Cuba – in terms of both temperature and the vibe of the city! Set between the indomitable Sierra Maestra mountain range and the azure Caribbean, this city's historical centre and colonial architecture retain a timeworn air ideal for photographers.
Set off on a three-hour city tour of Santiago. You'll visit El Morro Castle, Ifigenia cemetery and the Moncada barracks and learn about the city’s rich history. For nearly a century, the city was the island's seat of power and it also played a vital role in the Revolution. The people of Santiago were the first to rise up in arms against government troops in 1956, and it was in Santiago on January 1st 1959, that Fidel Castro declared the triumph of the Revolution. With a strong Afro-Cuban heritage it's no surprise that Santiago has a vibrant music scene, and is seen as Cuba’s capital of music. It’s the home of son music, which is a mix of Spanish guitar and African percussion. Santiago's half million residents are proud of their cultural traditions, so you'll find many museums and cultural clubs around the city. The city is also famous for its energetic Carnaval celebrations and its lively Festival of Caribbean Culture. All this will entice the shyest, most left-footed dancer and the non-musically inclined to learn some salsa moves or take a lesson in local music.
A spectacular five-hour journey to Baracoa will take you through the dry region surrounding Guantanamo, dotted with cacti and wiry goats, and then along the dramatic Atlantic coastline, before winding through verdant mountains to Baracoa. On the way, if running to time you will get the chance to visit the Mirador de Malones for a pretty good view of the Guantanamo Naval Base and surrounding bay. At present the base is not open to the public. If you are keen to see this, please ask your leader, and they will tell you if visits are currently allowed. Baracoa is set on a beautiful bay, this was the first colonial town, and it’s one of the most beautiful in Cuba. You'll have a couple of days here to explore and relax. Take a walk around the town to get your bearings, then maybe head to a lovely black sand beach an easy walk from town. As one of Cuba’s major agricultural zones, Baracoa is a great place to try local foods. It’s one of the best places for chocolate, and street vendors and small restaurants offer local specialties like prawns in coconut sauce and banana-stuffed tamales. One particularly sought-after Baracoa specialty is the cucurucho, a sweet treat of coconut, sugar, and fruit wrapped in dried cone-shaped palm leaves.
Today is a free day to explore Baracoa. The town was only accessible by sea until 1960, and even after a road linking Baracoa to Guantanamo was built, the settlement maintained a small-town colonial feel. Uncover its individuality as you wander along its beautiful malecon or ramble over various forts that were built to withstand pirate attacks. The Catedral de Nuestra Senora de la Asuncion boasts a bust of the indigenous leader Hatuey, who was burned at the stake for refusing to accept the Spanish and their Catholicism. You might prefer to chill on a beach or get active with a hike to El Yunke, the famous table-top mountain sighted by Columbus during his first voyage to the island.
Today you have another free day in Baracoa. Why not set out on a hike through the rainforest to explore nearby caves and waterfalls. Perhaps pay a visit to Humboldt Nation Park, looking out for colourful parrots, lizards and hummingbirds. Take a boat tour down a nearby river, spotting wildlife along the way, or maybe stop in at a working farm to learn about life on the land. After the sun goes down, enjoy a cocktail near the beach or check out the town's nightlife.
Today take a one-and-a-half hour flight from Baracoa to Havana arriving approximately 4pm. Please note that it is not uncommon for these flights to be delayed. After arriving back into the capital, head to Plaza de la Revolución for your final taste of Cuban revolutionary history, watched over by the memorials of Ernesto “Che” Guevara, José Martí and Camilo Cienfuegos. In the evening Perhaps take a stroll along the malecon (ocean walkway) or soak up the atmospheric vibes of the Old Town. At the end of a long day, it's time for a mojito or cuba libre and final night of salsa in Habana Vieja's bars. Hit the streets and celebrate the end of a fantastic adventure.
Today is a free day in Havana. Your leader can assist you to book any optional activities.
Spend the morning enjoying a short tour around Old Havana. This well-preserved part of the city was designated a World Heritage Site in 1982. The streets are lined with colonial architecture, 16th-century fortresses and many beautiful churches. Next head to Callejon de Hamel, an alley located in Havana's working class Cayo Hueso quarter. Adorned with the evocative Santeria murals of local artist Salvador Gonzalez, this lively street is Havana's centre of Afro-Cuban culture. Every Sunday afternoon it plays host to famous Afro-Cuban rumbas. Continue on to the community of Las Terrazas, the pioneering ecovillage dates back to a reforestation project in 1968. Meet some of the residents and learn how they work together to support their neighbours, as well as showcasing their open studios, woodwork and pottery workshops. Utilise some of the Spanish phrases to interact with the locals that your leader has taught you on the bus. Finally head to Soroa, heavily forested Sierra del Rosario to check in to your guesthouse for the night.
In the morning, enjoy a tour of an orchid garden, which boasts 700 species of orchid. You'll also have the option to take a stiff one-kilometre climb up a mountain path to a lookout, and a short hike to a nearby waterfall. Head towards Vinales, stopping in at a Finca de Plantas Medicinales (A Herb Farm) to learn about local herbs and their medicinal properties. Because of international sanctions against Cuba, the island nation has had to find ways to be self-sufficient. One of these is to develop its own medicines, many of which are herbal. You'll see how herbs are grown, dried and crushed before being sent to a factory to be processed into medicines. Then, drive the short distance to the final destination of the day, the small town of Vinales in Pinar del Rio Province. Surrounded by limestone cliffs, the scenery around Vinales is some of the most picturesque in Cuba. On arrival, your leader will take you on a short orientation walk of the town.
This morning your leader and a local guide will take you on a half-day walking tour. Visit a local farm where you'll have the opportunity to experience the 'guajiro's' way of life. Depending on the season, while at the farm you can choose to relax or help out with daily farm activities, such as toasting and grinding coffee or harvesting yuca, corn or tobacco. This is also your opportunity to marvel at the speed and skill of the locals cigar rolling technique. In the afternoon, you could even visit a bodega in town, where Cuban families collect their government-appointed rations. Vinales is a great place to mix with the locals, who love nothing better than to drink rum and dance the night away. In the evening, enjoy an informal salsa lesson. We recommend you eat dinner at a local eco-farm – the leader will assist with this if it interests you. Afterwards, perhaps practice your new moves to some live music on some of the dance floors in town.
Do as you please today, depending on your energy levels and interests. Want a culture fix? Maybe stroll to the main square and the 19th century Casa de la Cultura and the next door Galeria de Arte with a collection of paintings by local artists. If you're itching for something outdoorsy, perhaps make a visit to the Santo Tomas cave complex (one of the biggest in all of the Americas), or the Cueva del Indio cave walk and boat trip. In the evening, your leader will take you to dine at an ecological farm that has sweeping views of the valley.
Today travel back to Havana, passing by the neighbourhood of Jaimanitas in Havana's outer western suburbs, also known as Fusterlandia. The artist Jose Fuster has brightened up the area by rebuilding and decorating over 80 houses (including his own) with ornate murals and domes. The project includes a park with giant chess boards and an Artists’ Wall, which has been compared to Antonio Gaudi's mosaic wall in Barcelona. Unfortunately there isn't time to enter Fuster's house but the area is still well worth a visit. You have a free afternoon to take a tour or simply stroll the streets or malecon. In the evening, head out on the town with your new travel friends. Havana's nightlife is varied and lively. Put your new salsa skills into practice at its many bars and clubs or perhaps check out a cabaret show.
Your trip comes to an end this morning after breakfast. Check-out time is 10 am.
- Vinales - Salsa Dance Lesson (1 hour)
Please read Joining and Finishing Point Instructions in the Essential Trip Information Document for details about your assigned guesthouse
Please read Joining and Finishing Point Instructions in the Essential Trip Information Document for details about your assigned guesthouse
None of the activities featured in this trip require special training or skills, just a reasonable level of fitness and a willingness to participate. Stairs are prevalent in Cuban homes, and cobblestones and uneven roads are common. If you are in any doubt, please share these concerns or issues with your sales consultant so that your leader is aware prior and can pre-empt your needs.
Please read Joining and Finishing Point Instructions in the Essential Trip Information Document for details about your assigned guesthouse
Continuing point description
Cuban Guesthouses (known locally as Casas) are more similar in style to B&Bs than they are homestays. Families do not necessarily live in the residence and most houses we contract are primarily a business. While some guesthouse managers and owners speak English, interaction mostly consists of gestures, smiles and ‘Spanglish’. Just like the residences in your own neighbourhood, each casa is unique; expect there to be differences between the rooms you and your travelling companions stay in (generally we arrange things so that there are 1-4 group members in each house). Usually each room has a private bathroom (occasionally two rooms will share one bathroom) with towels provided, though make sure to bring any toiletries you might require as not all casas provide soap and shampoo. Note that electric shower heads with visible wires are a normality in Cuba! And as with many developing countries, power cuts do occur on occasion, meaning that hot water can’t always be guaranteed regardless of the standard.
Continuing point instructions
We have an expansive contracted list of guesthouses across the Havana neighbourhoods of Vedado, Central Havana and Old Havana. Please advise bedding configuration requests to your booking agent at least 14 days prior to travel to aid guesthouse and rooming allocations, which are finalised 10 days prior to departure based on the configuration of each travelling party. You may request your confirmed guesthouse name and address inside 7 days of departure from your booking agent. For this reason, a complimentary airport arrival transfer is included, and the transfer driver will know the address of your assigned guesthouse; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 5 days prior to travel.
After collecting your luggage, exit through the main arrivals’ door. Look for a representative wearing an Ecotur branded shirt holding a sign with the Intrepid Travel logo. You will be directed to your transfer driver who will know the address of your assigned guesthouse. If you can't locate the representative, go to Terminal 3 to find the free-standing pull-up banner with the Intrepid Travel logo on it and wait there until a representative wearing an Ecotur branded shirt finds you. For assistance during business hours, go to the Ecotur office outside terminal 3 near the carpark, or call +53 5438 9140 at any time of the day (do not rely on somebody else to speak on your behalf as they may be seeking commissions to direct you to another transfer company). Alternatively, you can reach our local operator on +53 5333 8121 or +53 5510 5525; see the Problems and Emergency Contact Information section in your Essential Trip Information document for more details to successfully connect.
We have a desk located in the listed address below; providing a 24-hour service with English speaking employees if any assistance is required.
La Gargola Guesthouse
1st floor #82 Cuba street, Old Havana (between Cuarteles & Chacon Streets)
PH: +53 (7) 8605493
The Spanish translation is Casa La Gargola 1° Piso #82 Calle Cuba, entre Cuarteles y Chacon, Havana Vieja.
1. Your adventure begins with a welcome meeting at 6pm on Day 1. There are no activities planned for the final day so you may depart at any time.
2. To have a private room on this trip, a single supplement is bookable; subject to availability.
3. For the included internal flight ticket, please provide your full name exactly as per passport, at the time of booking or at least 45 days prior to travel.
4. To save you money and the hassle of booking multiple trips, this journey is a combination of some of our most popular adventures. Your leader and the composition of your group may change with the start of each adventure.
5. We run the same itinerary in the alternate direction to offer another start day of the week due to flights - please see "Best of Cuba Westbound" (QUSHR) if you are looking for more date options.
6. A complimentary airport arrival transfer is included; valid if you are arriving on Day 1 or if you have booked pre-tour accommodation through us. You must provide your flight details to your booking agent at least 14 days prior to travel.
7. The airport arrival transfer driver will know the address of your assigned guesthouse. If you have not booked the transfer prior to departure, or will not utilise it due to independent plans, please ensure you ask your booking agent inside 7 days of departure for your confirmed guesthouse name and address.
8. Guesthouse and rooming allocations are finalised inside a week from departure based on the configuration of each travelling party. Please advise bedding configuration requests to your booking agent at least 14 days prior to travel.
9. A visa or tourist card, organised prior to arrival, is required for all nationalities visiting Cuba.
10. The Cuban government has declared that travel insurance is compulsory for all travellers. Proof of insurance may be requested at Havana Airport by immigration officials.
11. There are unprecedented changes happening in Cuba right now. It is an exciting time but it also means some patience and understanding is required for the heightened demand of infrastructure, accommodation and services. To help set your client's expectations correctly, please ensure they read the ‘Is this trip right for you?’ and ‘Joining point description’ sections in the Essential Trip Information Document.
12. Certain aircrafts used by domestic Cuban airlines do not meet our safety standards. For your safety and that of our staff, we plan trips so that only approved aircrafts are used. Regardless of this, unfortunately Cuban airlines may change the aircraft from an approved to a non-approved one at last minute (i.e. at time of boarding). Should that be the case, alternative arrangements will be made. Alternative arrangements include, flying to a nearby airport and travelling the remainder of the journey by land, running the itinerary in reverse, or in some cases, completing the intended flight leg by land. The safest and most time efficient alternative will be preferred. Flight delays or cancellation may trigger similar alternative arrangements too.
2020 ITINERARY CHANGES
We consistently review traveller feedback to ensure that we are offering the best travel experience possible. As a result, in 2020 this itinerary will reduce in duration from 21 to 20 days. There is no change to start location or day, however as there is 1-night removed from Vinales, it will finish one day earlier in Havana. The day trip to Cayo Jutias with the included lunch has been removed along with some breakfasts throughout the itinerary.
All Intrepid group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.
Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
DOMESTIC AIRLINES: Certain aircrafts used by domestic Cuban airlines do not meet our safety standards. For your safety and that of our staff, we plan trips so that only approved aircrafts are used. Regardless of this, unfortunately Cuban airlines may change the aircraft from an approved to a non-approved one at last minute (i.e. at time of boarding). Should that be the case, alternative arrangements will be made. Alternative arrangements include, flying to a nearby airport and travelling the remainder of the journey by land, running the itinerary in reverse, or in some cases, completing the intended flight leg by land. The safest and most time efficient alternative will be preferred. Flight delays or cancellation may trigger similar alternative arrangements too.
PETTY THEFT AND PERSONAL SAFETY: While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.
MONEY WITHDRAWAL: In order to avoid fraud and theft, it is advisable that you withdraw money from ATMs located inside banks or guarded shops during business hours only.
SEAT BELTS: Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts.
LOCAL LODGINGS: On this trip you will be staying in some restored houses and local lodges - these are one of the charms of this journey, but their staircases, balconies and passages etc may not always comply with western safety standards. Please do not expect elevators in these properties as they are preserved to their original state.
FIRE PRECAUTIONS: Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.
INTERNET IN CUBA:
There are WIFI hotspots located at larger hotels and at major public squares in most cities. You will need to purchase an ETECSA internet card from the ETECSA shop or larger hotel. Usually these come in 1-hour blocks at a price of CUC1 per hour. We recommend downloading a messaging app prior to arrival to communicate with your friends and family back home, such as Whatsapp or IMO. After partial use, ensure you log out correctly so that your time is not used up. If the login page does not open when you select the WIFI, type this into your browser: www.portal-wifi-temas.nauta.cu
If you receive an immigration card upon entry, please ensure you keep this safe as it may be requested at point of exit. For further information regarding country entry and exit fees, please refer to the 'Money Matters' section of this document.
Cuba - Contact the nearest Embassy or Consulate of Cuba for the most up to date information. To enter the country, visitors are required to have evidence of sufficient funds for the duration of their stay, proof of travel medical insurance, as well as onward travel ticket.
Passport holders from Australia, Canada, and New Zealand are required to obtain a Tourist Card (Tarjeta de Turista) which is valid for 30 days from date of entry. In some cases, you may be required to buy the card at your departure airport (Eg. YTO, MEX, CUN, SJO, LIM, PTY), either at the check in counter or at the flight gate itself some minutes before departure. Others need to buy the tourist card from their travel agency, but policies vary (eg Canadian airlines give out tourist cards during the flight), so you'll need to check ahead with the airline office. In some cases, you can arrange a visa prior to departing your home country but this is usually more expensive and time consuming. All Tourist Cards are the same, except if you are flying direct to Cuba from the USA (including flights that transit via the USA), please read below.
Anyone travelling from the United States, regardless of citizenship and nationality, must comply with the regulations set by the Office of Foreign Assets Control (OFAC) of the U.S. Department of the Treasury. Individuals travelling to Cuba are not required to obtain licenses from OFAC if their travel is covered by a general license. Under the general license, there are 12 permitted reasons for travel and as such the license category “Support for the Cuban People” (516.574) allows individuals to holiday in Cuba, however, please be advised that the discretion lies with airport officials. The Cuban Tourist Card cannot be arranged prior to arrival in the USA and must be purchased from the airport before boarding your flight to Cuba (Pink in colour; costing USD$50). This should be obtained by presenting your boarding pass at the check-in counter, or for some airports, at the gate. Please note that at check-in you might be asked to present your trip vouchers and Essential Trip Information (ETIs) Document when procuring the Cuban Tourist Card, so be sure to bring printed copies of these with you. Your chosen airline should have more information about the departing airport’s process on flying directly from the United States to Cuba. If you are an American citizen, American permanent resident, or hold any type of American Visa, and are considering travelling to Cuba, please refer to the US Department of State Bureau of Consular Affairs website - https://travel.state.gov – and the U.S. Department of the Treasury - https://www.treasury.gov/resource-center/sanctions/Programs/pages/cuba.aspx - for the latest advice.
If you are British or reside in Great Britain with a passport from the European union, Canada, Australia or New Zealand, you can apply for Tourist Card here - https://www.cubavisas.com - (This type of tourist card would not be valid for travel to Cuba from the USA, Puerto Rico or US Virgin Islands) – Please read above for more information about travelling to Cuba directly from America. You may use this local address to apply for your Tourist Card - Casa La Gargola, 1st floor #82 Cuba street, Old Havana. Alternatively, you can apply direct (postal only) to the Consulate http://misiones.minrex.gob.cu/en/united-kingdom.
USA Visa Waiver - Applicable if arriving via the United States of America.
Many countries now operate under a visa waiver program, meaning a visa isn't required, however you still need to obtain an authorisation which confirms that you have been approved to travel. This authorisation must be obtained in advance of travel. See https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html
All travellers from Visa Waiver Program countries must obtain an electronic travel authorization prior to their flight from the Electronic System for Travel Authorization (ESTA) website: https://esta.cbp.dhs.gov
All ESTA registration applications or renewals require a US$14 fee to paid by card. Apply for ESTA no later than 72 hours (we recommend 1 week prior to travel) before departing for the USA. Real-time approvals will no longer be available and arriving at the airport without a previously approved ESTA will likely result in being denied boarding. If there are any discrepancies between the name on your ESTA, your passport, your tickets or even your frequent flyer membership, you may be detained at Immigration and subject to a secondary inspection which could take a few hours. If you have recently changed your name, please check that your details have been updated everywhere.
If you are from a country eligible for the visa waiver program but are a dual citizen of Iran, Iraq, Syria or Sudan, or if you have travelled to Iran, Iraq, Syria or Sudan since 01 March 2011, you will not longer be eligible for the visa waiver program and will instead need to apply for a non-immigrant visa. Please see the Department of State website for more information: http://travel.state.gov//content/travel/en.html
Canada Visa Waiver - Most nationalities except South Africans do not need a visa for Canada, but will need to apply online for an Electronic Travel Authorization (eTA). See http://www.cic.gc.ca/english/visit/eta.asp for details and to apply. There is a fee of CA$7 for this service. Travellers will need an eTA before they can board a flight to Canada.
Why we love it
Old-world charm, rich history, exciting nightlife - evocative Havana is like nowhere else on earth. See the difference between city and country or coastal life on a guided walking tour of the old capital
Take inspiration from the locals and mix things up with a bicycle-taxi tour of the colonial city of Camaguey
Enjoy over two free days in Trinidad. Practice your Spanish in a language class, loll about on an unspoilt Caribbean beach or peddle through sugar plantations on a charmingly rickety bicycle
After an informal salsa lesson, you'll be ready to hit the dance floor with the locals. With its vibrant music scene and Afro-Cuban roots, sultry Santiago de Cuba is a great place to practice your moves
There's a lot more to the life of Che Guevara than what you'll learn from watching 'The Motorcycle Diaries'. Pay your respects to the famous revolutionary during an included visit to his mausoleum
The lush Soroa valley is known as the 'Rainbow of Cuba'. Explore an orchid garden and learn how Cubans develop their own medications at a medicinal herb farm
Make like Castro and roll a cigar with a tobacco farmer in Pinar del Rio Province. The newly harvested tobacco will be used to produce some of the most prestigious and expensive cigars in the world
Is this trip right for you
The guesthouses (Casas) we use are much nicer than your average Cuban dwelling but keep in mind that each and every room is unique. Regardless of where you stay, power cuts and breaks in hot water are sometimes unavoidable, as in any developing country.
Funds can be difficult to access in Cuba. Ideally bring multiple credit cards from several different banks just to be sure.
Luxuries such as air conditioning, and even toilet seats, are often scarce. Part of the experience here is learning to appreciate everyday Cuban resourcefulness.
Internet access can be hard to come by, and when it's available it's often unreliable and expensive. This is, on the other hand, a great opportunity to take a break from modern devices and have a true holiday.
Cuba is different, and that's a big part of its allure. Things don't always go according to plan, and many things don't work the same way as back home. Patience and good humour will go a long way in this beautiful destination.
As this trip covers a lot of land, you'll be spending quite a bit of time looking out of a bus window. Don’t forget your headphones!
All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid Travel reserves the right to exclude them from all or part of a trip without refund.
You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements as they may not easily be obtained at the locations on this trip. Please ensure that you are adequately prepared.
There have been reports of transmission of the mosquito-borne Zika virus in this region and we advise all travellers to protect themselves from mosquito bites. Given possible transmission of the disease to unborn babies, and taking a very cautious approach, we recommend all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip.
Dengue Fever is common in Latin America and can occur throughout the year. Argentina, Bolivia, Uruguay, Brazil and parts of Mexico are currently suffering from a serious outbreak. This virus is transmitted by mosquitoes. There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn.
Food and dietary requirements
To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. Our groups tend to eat dinner together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though. Your group leader will also be able to suggest restaurants to try during your trip.
More restrictive diet requirements (vegans, celiac, gluten intolerance, fructose intolerance, lactose intolerance, etc.) can be accommodated along this trip but you should expect a lesser variety than what you can expect at home. We recommend bringing your own supply of snacks with you.
Vegetarians should be aware that while you can get vegetarian meals in Cuba, you generally won't find much variety and you may get tired of being offered the same every day (i.e. - rice, beans, omelette and salad). Vegetarians are often surprised that their meals are no cheaper than those containing meat, and this is because vegetables on the free market in Cuba are of similar prices to those of meat.
Please let us know your diet requirements before your trip starts.
FOOD IN CUBA:
Food in Cuba has a reputation for being bland and lacking variety, however it has improved dramatically over the last two years. There are very limited snacks available in Cuba; convenience stores exist but are certainly not as prevalent nor sell the quantity or variety of snacks or junk food you may be used to at home. You may wish to bring your favourite chocolates, candy or healthy snacks like muesli bars.
Beans and rice are the staples, with cucumber, tomato and cabbage being the conventional ingredients for a Cuban salad. Chicken and pork are the most common meats served in Cuba, however fish and a variety of seafood is also frequently on offer. Please be aware that it is a cultural trait to serve meals larger than you are expected to finish, but be assured nothing will go to waste.
It can be hard to find a suitable place to eat while travelling in Cuba, as roadside restaurants tend to cater for large tour groups and either offer a fixed meal or a very limited selection of snacks. In the cities and towns small privately-owned restaurants, paladares, offer a little more choice but can often only seat a maximum of twelve people (the number for which they are officially licensed).
When it comes to money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like drinks, shopping, optional activities, tipping and laundry. It’s always better to bring a little more than you think you’ll need.
Also make sure you’ve read your trip details thoroughly so you know what’s included in the trip price and what isn’t. This should make budgeting a little easier. You’ll find this info in the Inclusions section of your Essential Trip Information (that’s this document).
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to the equivalent of an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved.
MEALS NOT INCLUDED:
For this trip we recommend between CUC 25 to 50 per day. How do we work this out? These are indicative prices only.
Breakfast. If breakfast is not included, you can expect to pay approximately CUC5 in the guesthouses.
Lunch. CUC5-10 for a set menu at a local eatery or a sandwich and a drink at a café. On the other hand, a lunch meal at a more tourist restaurant can cost between CUC10-15.
Dinner. At dinner time, your leader will normally recommend restaurants where you can safely try the local specialties of the region. Expect meals to cost between CUC15-25 for a main.
If you are on a tight budget, unfortunately Cuba doesn’t do much in the way of cheap street food other than pizzas which cost CUC2. Alternatively, If you want to try just the finest food at the finest restaurants, then you can expect meals to cost as much as in western countries.
Cuba currency information - The official currencies of Cuba are the Cuban Peso Convertible (CUC) and the National Peso (CUP also known as Moneda Nacional M.N.). Non-Cubans deal almost exclusively in convertibles (CUC). The National Peso (CUP) has very limited use, especially for travellers. What's confusing for travellers is that the Cubans call both currencies 'pesos', so you must ask or know the value of something to know which currency they are referring to (CUC1 = US$1 and CUC1 = CUP24). Cuban law states that it is illegal to remove any bills from Cuba so ensure that you use up both currencies before departing the country.
ACCESSING FUNDS IN CUBA:
Travellers often experience problems accessing funds in Cuba. To avoid being caught without money in Cuba, ensure you have a variety of ways of accessing your money including cash (GBP CAD or EUR) and bank cards from various banks. Cards issued by US banks or banks affiliated with US banks are not accepted in Cuba at all; among others, this includes Travelex, Westpac and Citibank. Contact your bank prior to travel about using your bank card in Cuba. We recommend you use the ATM at the airport upon arrival; located outside the terminal, tucked in the corner of the currency exchange house. You will find ATMs dotted sparsely throughout most cities, but they can be quite temperamental, so you may have to try a couple before finding the one that works for your card.
EXCHANGING CASH IN CUBA:
CADECAs are the official government currency exchange houses. These can be found in every city, at the airport, and are commonly found in the larger hotels in Havana. Please note that most are closed on Sundays. For any services offered, such as money exchange or cash advances, you will need your passport to proceed. Note it is in your best interest to specifically ask for smaller bills. The only currencies that you are guaranteed to be able to exchange are CAD, EUR and GBP. The US dollar is not accepted as legal tender in Cuba, and attracts a large commission fee at exchange. The exchange rates used by the CADECA are the same in every CADECA around Cuba and represent about a 3% commission for the bank (included in the exchange rate). For cash advances and when using the ATMs, there is a 3% fee charged. This means that for value for money it's approximately the same if you are making a cash advance or exchanging cash.
ENTRY AND EXIT FEES:
The below country specific information was correct at time of writing, however please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information.
Cuba – There are no entry or exit fees. A departure tax of US$25 is included in the cost of your flight ticket.
If you're happy with the service you receive, providing a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many destinations. Due to the low Government-set wages in Cuba, tipping is relied upon heavily so expect to tip for just about everything. Please note we recommend that any tips are given directly to the intended recipient by a member of your group, rather than collected and passed on by the group leader.
Hold on to your smaller notes and coins to make tipping easier. The following amounts are per person suggestions based on local considerations and feedback from our past travellers:
- Restaurants: Local markets, government and private (paladares) restaurants - round your bill up to the nearest 10%. There's no need to tip at dinners taken at Guesthouses.
- Guesthouse: You may consider tipping the employees (not the owners) of a Guesthouse; CUC1-2 is suggested.
- Toilet attendant: CUC 0.25 per use.
- Musicians: CUC1-2 per session.
- Local guides: Throughout your trip you may at times have a local guide in addition to your leader. We suggest CUC2 per person per day for local guides.
- Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group however a base of CUC1-2 per day is generally appropriate.
- Your Tour Leader: You may also consider tipping your leader for outstanding service throughout your trip. The amount is entirely a personal preference; however as a guideline CUC2-4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
In total, we recommend you budget approx CUC10-15 per day of your trip to cover tipping.
What to take
Most travellers prefer to take a small to medium wheeled suitcase, which is a great size for the packing capacity in our private vehicles. Whatever you take, be mindful that you will need to be able to carry your own luggage, handle it at airports, take in/out of accommodation and perhaps even walk short distances. Generally speaking, we recommend you pack as lightly as possible. You'll also need a day pack/bag for activities and day trips. This trip has an included domestic flight so please be aware airlines generally allow a maximum of 15-20kg for check in luggage and a maximum of 5kg for carry on. If you are travelling with a larger bag or suitcase, you may be able to leave these bags at your guesthouse in Havana [for a small daily fee] for duration of your Cuban journey. If you are leaving a bag at the guesthouse do not leave cash, credit cards, passports or any irreplaceable belongings behind.
Other than the items and clothing you always need on a trip, below we have listed packing suggestions specific for this trip:
- Warm as well as light clothing. Central America is often assumed to have hot weather, but it can get cold in the countryside, mountains and at night in the winter so we suggest you check the expected temperatures en route and bring clothing that you can layer
- Closed-in shoes will help to protect your feet from cuts and scratches when walking through cities as well as bush/grass-lands, and will also act as a barrier protection in rare cases against bites or stings
- Sun protection - hat, sunscreen, sunglasses
- Water bottle. We recommend at least a 1.5 litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments
- Soft and/or hard copies of all important documents e.g. air tickets, passport, vaccination certificate, travel insurance etc. and keep the hard copies separate from the originals. While not valid, a copy makes it very much easier to obtain replacements if necessary
- Reusable straw
- Electrical adapter plug (view www.kropla.com)
- Personal medical kit. Your guide will carry a large kit but we recommend you carry items such as mild pain killers, electrolytes and Band-Aids
- Insect repellent
- Watch/Alarm clock or phone that can be used for both
- Travel beach towel
- Tissues &/or toilet paper &/or wet wipes
- Insect repellent
- Toiletries. We recommend you to take your own supply of shampoo, soap and toilet paper to use in the guesthouses and public toilets. We also encourage women to take their own supply of sanitary items as these items are not widely available for purchase in Cuba
- Despite their low income levels, Cubans love to dress up smartly and fashionably whenever they can. For going out in the evenings, casual dress is acceptable everywhere although one collared shirt for males is recommended, otherwise there's no need to bring clothes or footwear especially for this
- Ear plugs to guard against a potential snoring room-mate
- Phrase book
Please try to avoid bringing unnecessary valuables, and use your safe if available. It’s also a good idea to purchase a money belt or pouch that is easily hidden.
A laundry service is offered at some hotels used on this trip, or in some guesthouses if you’re travelling in Cuba. You might need to wait for a two-night stop to make sure you get it back in time. While laundry at hotels is usually charged by the item, laundromats which are also an option, usually charge by the kilo, which is generally inexpensive (approximately USD$5 per kilo).
Given the difficulty of securing basic goods in Cuba, surplus items that you have at home such as soap, shampoo, perfumes, sewing kits, toothbrushes and pens or pencils are warmly accepted. We do encourage you to discuss gift giving with your leader so that items can be distributed to organisations in need. If you decide to hand out gifts without the leader’s guidance, we suggest you distribute as a sign of appreciation after a genuine interaction, whether that be a conversation or offered help, rather than a means to create engagement. Please always refrain from handing items directly to children. It is not necessary to bring gifts for the guesthouse owners in Cuba; these are not a homestay experience and as they are a business they are most-likely run by some of the more well-off families who will be happy enough with just your good-natured presence.
Climate and seasonal
Please note that Hurricane season is June to October, when landslides, mudslides, flooding and disruptions to essential services can occur. Intrepid monitors these situations as they may arise, so that itineraries or activities can be amended as necessary.
A couple of rules
Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden.
Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you’ll abide by the local laws regarding alcohol consumption.
The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips.
By travelling with us you are agreeing to adhere to these rules. Your group leader has the right to remove any member of the group for breaking any of these rules, with no right of refund.
If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.
Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/
GENERAL ISSUES ON YOUR TRIP
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
BOOKING ENQUIRIES / ISSUES
For general enquiries or questions about your booking, please contact your agent or adventure specialist, or visit us at:
CRISES AND EMERGENCIES
Please be aware that communication lines in Cuba are unreliable and establishing a clear line requires patience. Please follow these instructions to ensure our operators can assist you in times of need. Since voicemail isn't an option and most incoming call phone numbers are automatically blocked, our operator will not be able to return any missed calls. The only solution to this problem is persistence. Keep calling the line until an operator answers the call. Alternatively, the emergency line is a mobile number that can be reached via text. If you cannot establish a connection to our operators over the phone, please send a text with your full name, any reference codes (if known), the issue at hand and a return contact number. You will most likely receive a response via text.
In the case of a genuine crisis or emergency, please contact our local office:
Intrepid's Local Operator (located in Havana): +53 5333 8121 or +53 5510 5525
If you cannot reach the operator using the above numbers, alternatively you may try our Cuba representative located in Australia +61 430 504 636
Travelling responsibly is all about making good choices. It's about ensuring you have an incredible trip while also having a positive impact on the local environment, community and economy you're travelling in. How can you be a Responsible Traveller? See our tips below:
- Choose to travel with a responsible travel company like us! We've already offset the main carbon emissions of your trip, so your footprint is already lighter.
- Consider offsetting your flights when you book your trip/flights with us or your travel agent.
- Bring a refillable water bottle and some water purification tablets (or a Steripen) to cut down on plastic bottle waste.
- Be an animal-friendly traveller. Only go to venues that respect animals by allowing them to live normally in their natural environment. Steer clear of venues that use animals for entertainment or abnormal activities and/or keep animals in poor and unnatural conditions.
- Eat at local restaurants, buy from regional artists and support social enterprises so you can contribute directly to locals and their economy.
- Always be respectful of local customs and ask permission if you want to take a photo of someone.
- Learn a few words of the local language and engage with the people around you.
- Carry a cloth or re-usable bag so you can avoid plastic bags.
- Give back by making a donation to a local project via The Intrepid Foundation.
Share your thoughts with us by completing your feedback form after your trip. This helps us to continue to improve our commitment to responsible travel.
The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances.
Throughout the trip we request that our lodgings prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.
We have classified guesthouse rooms into two standards for the comfort levels of our trips: Standard and Premium. Most differences can be a little hard to tell at first, particularly when taking aesthetic into account which varies greatly not only between rooms but also between cities and provinces. For this itinerary, guesthouse rooms will have an ensuite and air-conditioning however will not necessarily have a split system, an in-room or in-house safe or imported bedding.
Stairs are prevalent in Cuban homes. If this presents a problem to you, then please advise us at time of booking so we can request rooms on or closer to ground level.
We aim to confirm the first night of your tour in Old Havana however occasionally due to availability we will confirm it in either Central Havana or Vedado. If you book pre-tour accommodation through us we will also aim to book these nights in Old Havana. Please note: Late requests and requests of 3 nights or more have a lower chance of being confirmed in Old Havana.
The final night of your tour may be booked in either Vedado, Central Havana or Old Havana. If you book post-tour accommodation through us, we aim to confirm it at the same property of your final tour-night (regardless of the area we have secured) to avoid the inconvenience of you having to move. If you specifically prefer your post accommodation to be booked in old Havana (knowing you may have to move areas on your own accord), you must inform your booking agent and we will request this. Please note: Late requests and requests of 3 nights or more have a lower chance of being confirmed in Old Havana.
Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.
If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.
The Cuban government has declared that travel insurance (which covers at least medical expenses) is compulsory for all travellers to Cuba. Proof of travel insurance may be requested at Havana airport by immigration officials. Travellers failing to produce a valid document will be required to purchase a new policy at the airport, before being granted access to Cuba. Cuban authorities also announced that they will not recognise any insurance policy issued or underwritten by any insurance company which has an affiliation with a US company. You should take this into account when purchasing your insurance before departure from your home country.
Your fellow travellers
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.
Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Essential Trip Information. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour.
A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and may be on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested and they can assist.
Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.
Guesthouse (20 nights)