Best of El Salvador
Good things come in small packages, and nowhere more than El Salvador. Sitting quietly nestled in between Guatemala and Honduras, El Salvador’s epic volcanoes, misty cloud forests, ancient relics and quiet colonial towns will capture your imagination – while the undulating waves that roll along the surf coast will unleash your inner grommet. Immerse yourself in the handsome capital of San Salvador, meander through the wildflowers that line the Ruta de las flores, explore the lush nature reserves of Ahuachapan and wander through the whitewashed village of Suchitoto – then spend your last few days swinging in a hammock by the beach in El Tunco. This trip is the perfect introduction to your next favourite country.
Start: San Salvador
Finish: El Tunco
Ages: Over 15
Accommodation: Hotel (5 nights), Lodge (2 nights)
Destination: El Tunco
Welcome to San Salvador! As the capital city of El Salvador, San Salvador isn’t just the centre of the country in a political, cultural and financial sense, it’s also surprisingly pretty; trees dot the streets next to drastically different buildings, rebuilt after historic earthquakes rocked the city to the core. This hasn’t stopped San Salvador from maintaining an excellent selection of museums, bars and marketplaces. If you arrive early, why not visit Jardin Botanico La Laguna – a botanical garden that’s home to a beautiful display of El Salvadorian flora and fauna, which flourishes from the soil of a what was once a flooded volcanic crater!
Early this morning, check out the highlights of El Salvador’s capital with a one-hour leader-led walking tour of the city, which includes a visit to Iglesia El Rosario, a beautiful church with a rainbow arch of multi-coloured windows – then depart the city at 10 am and travel by private vehicle to Juayua (approximately 1.5 hrs). From rolling ‘R’s to rolling hills, learn the local lingo and gaze at the greenery as your leader teaches an informal Spanish lesson en route. Every weekend, travellers and El Salvadorian’s alike, flock to the small town of Juayua for its fantastic Feria Gastronomica (Food Festival) where an array of market stalls showcase a variety of sweet and savoury eats and treats from small plates to large platters. Take your time to soak in the delights, indulge in an included lunch and sample a few local delicacies. This afternoon, enjoy a leisurely drive along the Ruta de las flores (the Flower Route) – a road meandering through wildflowers and verdant countryside, to the town of Ahuachapan near the Guatemalan border. Spend your free time in the evening familiarising yourself with the town’s vibrant street art before perhaps savouring a drink at one of the local restaurants.
Today is free for you to discover the surrounding beauty of Ahuachapan at your own pace. Ahuachapan is known for its geothermal activity, which it uses to produce electricity for the rest of the country, and is a great base for exploring the highlights of western El Salvador. For the history buffs, why not venture out to the Tazumal ruins – an impressive pre-Columbian Maya archaeological site that is estimated to date back to around 5000 BC. Wander the extensive complex and learn the story behind this ancient civilization through the onsite museum. For a real buzz, you might like to visit one of the many coffee plantations that are nestled in the shadows of the Apaneca mountain range – a rich mix of elevation, climate and volcanic soil makes this fertile landscape the perfect location for this addictive little bean to flourish. Alternatively, with its shimmering rivers, misty peaks and butterflies in abundance, El Imposible National Park is a must for nature enthusiasts – a little patience and you may be able to spot wild boars, antelope and even pumas! This dense, pristine forest is also a hiker’s paradise. Be prepared for some muddy, steep climbs, which are easily outweighed by rewarding panoramic views of the lush canopy and glistening Pacific Ocean.
Say Adios to Ahuachapan this morning as you make your way to Suchitoto, the cultural capital of El Salvador! Along the way, enjoy some spectacular views from the comfort of your private vehicle, particularly while driving past the beautiful Lake Coatepeque. After approximately 1 hour of driving, stop to explore the fascinating preserved ruins of Joya de Ceren – known as the Pompeii of the Americas. Consider sharing an optional lunch with the group before heading on to Suchitoto in northern El Salvador (approximately 1.5 hours), where on arrival you can enjoy an orientation walk through the rustic streets before enjoying a free evening at your leisure. Suchitoto feels like a world away from modern El Salvador – a beautiful colonial town with painted houses and cobbled streets that serves as a reminder of El Salvador's past. The town overlooks the Embalse Cerron Grande, also known as Lago Suchitlan, which is a haven for migrating birds, particularly falcons and hawks.
Use this free day however you wish! Those looking to kick things up a gear may fancy an adventure out to the Cinquera Forest. Once a military stronghold, the local community of Cinquera have created a series of projects that have helped the town bounce back from the horrors of civil war. Visit the museum, where ex-guerrillas share their stories, or enjoy a short hike and waterfall swim in the forest park – there’s even a sustainable iguana farm! Alternatively, why not go kayaking on Lago Suchitlan, spot the abundance of birds that flock to the lake and take in the surrounding beauty of this ecological paradise, or perhaps tour the Guazapa Volcano and the Cihuatan Ruins in the valley below. This evening, take part in a pupusa making class in a local restaurant – pupusa is a type of dough ball made with rice and often stuffed with cheese, beans or pork. Once you’ve mastered this Salvadorian speciality, feast on your creations.
Depart from Suchitoto late morning and head onwards to El Tunco in your private vehicle (approximately 2 hours). Known for its surf and laidback atmosphere, this peaceful village is the perfect spot to kick back with a drink and sway the days away from the comfort of a hammock. The sun setting over the black-sand beach creates a rare spectacle that attracts international travellers and locals alike. Enjoy free time upon your arrival, perhaps resting on the beach as the waves lap against the shoreline’s iconic rock formation.
Take the day to enjoy this laidback piece of paradise. Why not hire a board and tackle the waves, practice your poses with a yoga class, sip on a smoothie along one of the main streets or visit the beach caves at low tide. In the evening, munch on the Salvadorian specialty of pupusa and join the locals down from San Salvador at the bar.
There are no activities planned today, if you have time, you might like to venture inland and explore the waterfalls nearby to El Tunco. A short hike through the mountains and you’ll reach the isolated waterfall of Cascada Tamanique – where you can cool off with a dip in the pristine waters. Alternatively, make the most of the golden sand and wrap up your eight-day adventure relaxing on the beach.
- Suchitoto - Salvadoran Pupusa cooking demonstration
Hotel Mirador Plaza
El Mirador Street, 95 Ave. Norte #4908
Phone: +503 22446000
El Tunco, El Salvador
1. Your adventure begins with a welcome meeting at 6 pm on Day 1. There are no activities planned for the final day so you may depart at any time.
2. A single supplement is available if you’d prefer not to share a room on this trip. The single supplement applies to all nights on your trip and is subject to availability. Please speak to your booking agent for further information.
All Intrepid group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.
Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
SEAT BELTS: Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts.
PETTY THEFT AND PERSONAL SAFETY: While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.
MONEY WITHDRAWAL: In order to avoid fraud and theft, it is advisable that you withdraw money from ATMs located inside banks or guarded shops during business hours only.
FIRE PRECAUTIONS: Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.
WhatsApp is a popular way to communicate in Latin America. We recommended downloading WhatsApp prior to departure to communicate with by text with your leader and group members during the tour. Once downloaded, please validate your phone number before leaving home as you will not be able to do this once you arrive, unless you have international roaming enabled. Connections for making phone calls through WhatsApp are not reliable, so please do not use this app to make calls to our emergency phone line.
If you receive an immigration card upon entry, please ensure you keep this safe as it may be requested at point of exit. For further information regarding country entry and exit fees, please refer to the 'Money Matters' section of this document.
El Salvador - Passport holders from Australia, Canada, Great Britain, New Zealand and The United States of America are not required to obtain a visa prior to arrival. For some nationalities, a Tourist Card must be purchased upon entry. Contact the nearest Embassy or Consulate of El Salvador for the most up to date information. Under the Central American Border Control Agreement (CA-4), foreigners may travel between El Salvador, Guatemala, Honduras and Nicaragua for periods of up to 90 days without completing entry and exit formalities once per year. This period begins at the first point of entry to any of these countries.
USA Visa Waiver - Applicable if arriving via the United States of America.
Many countries now operate under a visa waiver program, meaning a visa isn't required, however you still need to obtain an authorisation which confirms that you have been approved to travel. This authorisation must be obtained in advance of travel. See https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html
All travellers from Visa Waiver Program countries must obtain an electronic travel authorization prior to their flight from the Electronic System for Travel Authorization (ESTA) website: https://esta.cbp.dhs.gov
All ESTA registration applications or renewals require a US$14 fee to paid by card. Apply for ESTA no later than 72 hours (we recommend 1 week prior to travel) before departing for the USA. Real-time approvals will no longer be available and arriving at the airport without a previously approved ESTA will likely result in being denied boarding. If there are any discrepancies between the name on your ESTA, your passport, your tickets or even your frequent flyer membership, you may be detained at Immigration and subject to a secondary inspection which could take a few hours. If you have recently changed your name, please check that your details have been updated everywhere.
If you are from a country eligible for the visa waiver program but are a dual citizen of Iran, Iraq, Syria or Sudan, or if you have travelled to Iran, Iraq, Syria or Sudan since 01 March 2011, you will not longer be eligible for the visa waiver program and will instead need to apply for a non-immigrant visa. Please see the Department of State website for more information: http://travel.state.gov//content/travel/en.html
Why we love it
Indulge in a lunch time feast at Juayua’s phenomenal Feria Gastronomica – this small town hosts its famous food festival every weekend, showcasing sweets, treats and local delicacies.
Relax on a scenic drive along the beautiful Ruta de las Flores, a renowned route that winds through flourishing wildflowers, colonial villages and lush countryside.
Uncover the ancient ruins of Joya de Ceren, known as the Pompeii of the Americas – a wonderfully preserved Maya village that was buried under volcanic ashfall around AD600.
Enjoy a free day to explore the surrounding beauty of Ahuachapan: from the shimmering rivers and pristine forest of El Imposible National Park, to the impressive archaeological Maya ruins of Tazumal.
Kick back in the laidback beachside village of El Tunco. Hit the surf, sip on a smoothie, perfect your yoga poses or sway the days away from the comfort of a hammock.
Is this trip right for you
There’s so much to do in Ahuachapan, Suchitoto and El Tunco that we thought we’d give you the opportunity to explore at your own pace. While there are no included activities planned for your time here, there are plenty of optional activities to take part in during your stay.
The tropical climate of Central America means conditions can be really hot and humid. It makes the beers even more refreshing but consider what time of the year you wish to travel in if you’re easily affected by weather. Although our private vehicles do have air conditioning, it has to work pretty hard to keep a full group cool.
If you wish to spend more time in San Salvador or El Tunco, we'll be happy to book additional accommodation for you (subject to availability).
Learn the lingo with an informal lesson in the Spanish language. From Hola to Hasta Luego to the all-important phrases – like how to order a cerveza!
All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid Travel reserves the right to exclude them from all or part of a trip without refund.
You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements as they may not easily be obtained at the locations on this trip. Please ensure that you are adequately prepared.
There have been reports of transmission of the mosquito-borne Zika virus in this region and we advise all travellers to protect themselves from mosquito bites. Given possible transmission of the disease to unborn babies, and taking a very cautious approach, we recommend all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip.
A valid international certificate of vaccination against Yellow Fever is required in many countries. You may need to present this on arrival at the airport or border crossing. Some countries will refuse entry if you are unable to present your certificate. It's also quite common for your home country to request a Yellow Fever certificate on your arrival back home. It is your responsibility to check with your doctor well in advance of leaving home about the Yellow Fever requirements for the countries you'll be visiting.
Dengue Fever is common in Latin America and can occur throughout the year. Argentina, Bolivia, Uruguay, Brazil and parts of Mexico are currently suffering from a serious outbreak. This virus is transmitted by mosquitoes. There is no vaccination against it, but there are preventative measures that you can take such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn.
Food and dietary requirements
While travelling with us you'll experience the vast array of wonderful food available in this region. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat dinner together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.
Please let us know your diet requirements before your trip starts.
Generally speaking, in bigger cities/towns vegetarians can expect a reasonable range of vegetarian venues and/or vegetarian options within tourist restaurant menus. However, vegetarianism is not the norm in this part of the world so options can be limited when eating at homestays, small local restaurants, street stalls, markets, etc.
More restrictive diet requirements (vegans, coeliac, gluten intolerance, fructose intolerance, lactose intolerance etc.) can also be accommodated along this trip but you should expect a lesser variety than what you can expect at home. We recommend that, if possible, to bring your own supply of snacks with you.
For those on strict Kosher or Halal diets we understand your dietary requirements are important, however, sometimes due to cultural and language differences these are not always easy to convey when you are travelling. Your guide will do their best to assist you in translating your needs when eating out, but please be aware that these diets are almost unheard of in much of the continent and the best they may be able to accommodate is no pork and shellfish. If this will be a concern for you you may need to consider opting for vegetarian or vegan meals for the included meals in your itinerary. We recommend researching kosher or halal options in your destination country prior to travel to see if you are able to buy snacks once there, otherwise consider bringing some from home.
When it comes to money matters on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like drinks, shopping, optional activities, tipping and laundry. It’s always better to bring a little more than you think you’ll need. Also make sure you’ve read your trip details thoroughly so you know what’s included in the trip price and what isn’t. This should make budgeting a little easier. You’ll find this info in the Inclusions section of your Essential Trip Information (that’s this document).
The recommended amounts are listed in USD for the relatability of universal travellers, however the local currency is needed in the countries you are visiting.
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to the equivalent of an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved.
MEALS NOT INCLUDED:
For this trip we recommend between USD 25 to 50 per day. How do we work this out?
Breakfast - If breakfast is not included, you can expect to pay between USD5 to USD10 at a local café.
Lunch - If you are happy with a quick snack on the go, you may get away with as little as USD5 to USD10 for a set menu at a local eatery or a sandwich and a drink at a café. On the other hand, a lunch meal at a more tourist restaurant can cost between USD10 to USD15.
Dinner - At dinner time, your leader will normally recommend restaurants where you can safely try the local specialties of the region. Expect meals to cost between USD12 to USD25 for a main.
These are indicative prices only. If you are in a tight budget, are happy to eat just local food and are not afraid of an upset tummy every now and then, you can eat cheaper than this. If you want to try just the finest food at the finest restaurants, then you can expect meals to cost as much as in western countries.
CREDIT CARDS & ATMs:
ATMs are widely available in major towns and cities across Latin America. Credit cards are generally available in tourist shops and restaurants. Visa and Mastercard are generally preferred over American Express, Diners, etc. Smaller venues take cash only.
Check with your bank before departure that your card is accepted in the countries you are travelling to and what their fees and charges are. Also ensure your bank is aware of your travel plans as - suspecting fraud - they may cancel your cards after the first few international transactions. Be aware that your withdrawing limit may vary from country to country (regardless of your withdrawing limit in your home country) and it can be as low as the equivalent to USD100 per day. If bringing over cash, please note USD100 bills with serial number CB or BE and any other USD bills that are old, torn, written or stamped on will not be accepted by local banks.
El Salvador currency info - The official currency of El Salvador is the US Dollar (USD). ATMs are widely available but not always reliable. You can pay with major credit and debit cards at many hotels, restaurants and stores.
ENTRY AND EXIT FEES:
The below country specific information was correct at time of writing, however please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information.
El Salvador – There is no entry fee if entering by air or overland. If you exit El Salvador overland, there is no exit fee. If you exit El Salvador by air, a departure tax of US$32 is normally included in the cost of your ticket. Check with your airline.
If you're happy with the service you receive, providing a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many destinations. Please note we recommend that any tips are given directly to the intended recipient by a member of your group, rather than collected and passed on by the group leader.
The recommended tipping amounts are listed in USD for the relatability of universal travellers. We do however recommend that you tip in the local currency - Hold on to your smaller notes and coins to make tipping easier. The following amounts are per person suggestions based on local considerations and feedback from our past travellers:
- Restaurants: Local markets and basic restaurants - round your bill up to the nearest US$5. More up-market restaurants we suggest 10% of your bill.
- Local guides: Throughout your trip you may at times have a local guide. We suggest US$3-5 per passenger per day.
- Drivers: You may have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We suggest US$3-6 per day for drivers.
- Local guides: There might be times during the trip where you’ll have a specialist local guide alongside your trip leader. We suggest tipping these guides about USD$2-3 per day.
- Your Tour Leader: You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline USD$2-4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
In total, we recommend you budget approx USD$5-10 per day of your trip to cover tipping.
What to take
Most travellers prefer to take a small to medium wheeled suitcase, which is a great size for the packing capacity in our private vehicles. Whatever you take, be mindful that you will need to be able to carry your own luggage, handle it at airports, take in/out of accommodation and perhaps even walk short distances. Generally speaking, we recommend you pack as lightly as possible. You'll also need a day pack/bag for activities and day trips. In terms of weight, airlines generally allow a maximum of 15-20kg for check in luggage and a maximum of 5kg for carry on.
Other than the items and clothing you always need on a trip, below we have listed packing suggestions specific for this trip:
- Warm as well as light clothing. Central America is often assumed to have hot weather, but it can get cold in the countryside, mountains and at night in the winter so we suggest you check the expected temperatures en route and bring clothing that you can layer
- Closed-in shoes will help to protect your feet from cuts and scratches when walking through cities as well as bush/grass-lands, and will also act as a barrier protection in rare cases against bites or stings
- Sun protection - hat, sunscreen, sunglasses
- Soft and/or hard copies of all important documents e.g. air tickets, passport, vaccination certificate, travel insurance etc. and keep the hard copies separate from the originals. While not valid, a copy makes it very much easier to obtain replacements if necessary
- Water bottle. We recommend at least a 1.5 litre capacity. The sale of bottled water contributes to an enormous environmental problem around the world. In addition to the water in bottles, the production of a 1 litre plastic bottle takes 2 litres of water and 200ml of oil. A large proportion end up in limited landfill or discarded in waterways and natural environments
- Electrical adapter plug (view www.kropla.com)
- Personal medical kit. Your guide will carry a large kit but we recommend you carry items such as mild pain killers, electrolytes and Band-Aids.
- Watch/Alarm clock or phone that can be used for both
- Travel beach towel
- Tissues &/or toilet paper &/or wet wipes
- Insect repellent
- Camera with spare memory card, charger &/or batteries
- Ear plugs to guard against a potential snoring room-mate
- Phrase book
Please try to avoid bringing unnecessary valuables, and use your safe if available. It’s also a good idea to purchase a money belt or pouch that is easily hidden.
Laundry is available at many hotels and towns during this trip, although you might need to wait for a two-night stop in order to make sure you get it back in time. While laundry at hotels is usually charged by the item, laundromats usually charge by the kilo, which is generally inexpensive (about USD 2 per kilo).
Climate and seasonal
Please note that Hurricane season is June to October, when landslides, mudslides, flooding and disruptions to essential services can occur. Intrepid monitors these situations as they may arise, so that itineraries or activities can be amended as necessary.
A couple of rules
Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden.
Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you’ll abide by the local laws regarding alcohol consumption.
The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips.
By travelling with us you are agreeing to adhere to these rules. Your group leader has the right to remove any member of the group for breaking any of these rules, with no right of refund.
If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.
Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/
GENERAL ISSUES ON YOUR TRIP
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
BOOKING ENQUIRIES / ISSUES
For general enquiries or questions about your booking, please contact your agent or adventure specialist, or visit us at:
CRISIS AND EMERGENCIES
In the case of a genuine crisis or emergency, please contact our local office:
Intrepid's Local Operator (located in Costa Rica): +506 6022 4721
Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable and giving back to the places we travel. All our trip leaders, suppliers and staff are trained on these principles, and are core to us delivering sustainable, experience-rich travel.
Explore the different parts of our Responsible Travel Policy by visiting:
Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.
If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.
Your fellow travellers
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.
Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Essential Trip Information. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour.
A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and may be on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested and they can assist.
Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.
Hotel (5 nights),Lodge (2 nights)