Encounter the picturesque hills and olive groves of Tuscany on this cycling adventure from Florence to Pisa. Be rewarded after a day of pedaling through quaint villages with inspiring mountain views in Barga. Explore the frenetic streets of Pisa before laying eyes on a certain lopsided tower. Visit one of the oldest bakeries in Italy for a taste of their delicious biscotti. Enjoy stunning views of Garfagnana, Tuscany's mountainous escape.
Ages: 14 - 99
Accommodation: Hotel (7 nights)
Buongiorno! Welcome to Italy. Your adventure begins with a Welcome Meeting at around 6pm today. Please look for a note in the hotel lobby or ask the hotel reception where and when exactly it will take place. If you can't arrange a flight that will arrive in time, you may wish to arrive a day early so you're able to attend. We'll be happy to book additional accommodation for you (subject to availability). If you're going to be late, please inform the hotel reception. We'll be collecting your insurance details and next of kin information at this meeting, so please ensure you have all these details to provide to your leader. The tour will spend very little time in Florence so it is suggested you arrive early if you want to visit the city's classic icons, with the historic Florence cathedral, Uffizi gallery, Ponte Vecchio, and the Piazzale Michelangelo being just a few. Cycling distance: none
After breakfast there will be a bike fitting and then a short test ride. After everyone has been fitted there will be a private transfer by to nearby Signa to begin this Tuscan cycling adventure (approximately 1 hour). Follow the Arno River out of Florence and ride the mostly flat small roads and trails to Empoli. Pass by the Church of Sant'Andrea before turning north towards the Tuscan hills and the delightful town of Vinci, birthplace of legendary Leonardo da Vinci. Surrounded by vineyards and olive groves, the climbs are relatively gentle and can be enjoyed by everyone (approximately 35 kilometres). Once in Vinci, we take a short ride past Casa Natale di Leonardo then return to the village to check into our hotel. The afternoon is free to enjoy, perhaps visit Museo Leonardiano, home to a collection of machines and models devoted to Leonardo da Vinci, or simply enjoy a gelato on the main street. Cycling distance: approx. 35kms/22 miles, mostly flat with approx. 140m/460ft of elevation gain.
After breakfast, take a transfer by private transport to the Provence of Lucca (approximately 1 hour). From here, begin cycling to the medieval hilltop town of Barga, climbing gradually along the banks of the Serchio River and up the valley to Borgo a Mozzano, where your leader will reveal the legend of the beautiful Devil’s Bridge. From here, continue the gentle climb upwards until the last two kilometres, when the road towards Barga becomes steep. For those not wanting to do the last climb, the support vehicle is always there to assist you. Those willing to conquer the hill will be rewarded with incredible views of the imposing Pania della Croce mountain towering above the landscape. Why not relax after a big day's ride (approximately 37 kilometres) with a delicious (optional) traditionally Tuscan dinner. Cycling distance: approx. 37kms/23 miles, mostly flat for the first 30kms then climbing the last 5kms, with approx. 460m/1510ft of elevation gain.
Start the day with a pleasant three kilometre downhill ride to the valley floor, following the winding road through countless small villages to the imposing Verrucole Castle in San Romano, a medieval fortress with spectacular views over Garfagnana. Along the way, stop for a picnic lunch in one of the villages to sample the authentic Italian food this region is famous for. After lunch, descend back down the valley to the 13th century town of Castelnuovo di Garfagnana, situated at the confluence of the Serchio and the Turrite Secca rivers (approximately 40 kilometres). After a long and hilly ride this is a great place to sit back and enjoy a gelato or pay a visit to the famous Fronte della Rocca, the historic cake shop and chocolate-maker since 1885 – they do an excellent coffee as well! Cycling distance - Ride 1 - approx. 20kms/12 miles, hilly with frequent climbs and descents, with approx. 450m/1480ft of elevation gain. Cycling Distance - Ride 2 - approx. 20kms/12 miles, hilly with 10km gentle climb followed by 12km descent, with approx. 520m/1710ft of elevation gain.
Today there will be a change of pace, starting with a 25 kilometre climb up the Apuan Alps (but this time in the support vehicle!), stopping at the long abandoned white marble quarry of Henraux to view the same marble seams that Michelangelo used in creating many of his masterpieces. Mount up and ride the short distance to the top of the mountain range before starting the long and winding ride downhill to the popular seaside resort of Viareggio. From here head along the flat seafront roads and on to the famous Tuscan walled city of Lucca. On arrival in Lucca, circle the ancient city ramparts by bike and stop to enjoy an afternoon picnic on the walls. You'll ride a total of approximately 85 kilometres today. Afterwards, enjoy an evening to explore the city. Perhaps end the day at a local bar with a refreshing Prosecco. Cycling distance: approx. 84kms/52 miles, downhill for 20km, flat then very gradual uphill to Lucca, with approx. 600m/1970ft of elevation gain.
Today is a free day off the bike in Lucca. Take the opportunity to see all the sights that this city has to offer. Wander to the former Roman amphitheatre found off Via Fillungo and visit the medieval houses now standing in its place. Grab a seat Piazza dell'Anfiteatro's many outdoor cafes and watch the world go by with a coffee. Be sure to stop by Foro Square and see the majestic San Michele church, which was built over the top of an ancient Roman forum. Cycling distance: none
Leave delightful Lucca by bike and follow the flat leafy bike paths downstream along the banks of the Serchio River to Pisa, home to a certain crooked tower (approximately 36 kilometres). After cycling through Pisa's frenetic streets, take some time to wander the shopping streets and perhaps enjoy an aperitif at one of Pisa’s many cafes and bars. Cycling distance: approx. 36kms/22 miles, flat with approx. 140m/460ft of elevation gain.
Your cycling adventure comes to an end in Pisa and you are free to depart at any time. Before you leave, perhaps visit the impressive Duomo or sample some local gelato. Cycling distance: none
- Lucca - Picnic
Hotel Galileo Florence
Via Nazionale, 22A
Casa San Tommaso
Via S. Tommaso, 13, 56126 Pisa PI
Phone: +39 050 830782
There are regular rest breaks each day, however it is important to note that you will be riding over multiple and consecutive days in a climate and terrain that may be unfamiliar. While it can be tempting to start out riding as hard and fast as you can (we get it!) we recommend taking it easy on the first few days while your body gets used to the rides and the climate.
As a general rule, the more preparation you can do for this type of trip, the more you will enjoy it. Prepare for the trip by doing aerobic type exercises before travelling - jogging or swimming are some options, though cycling is best. If possible take some extended day rides before travelling, or spend time on exercise bikes in the gym. The more your muscles (and bottom) are prepared for the riding on this trip the more you will be able to enjoy the wonderful countryside and people you meet while riding. Note that an enthusiasm for bike riding and adventure is essential!
It is also important that you are both confident and competent in riding a bicycle, both solo and in a group environment.
The information listed in the itinerary is a guide to the approximate distances and terrain cycled each day. However, this may vary depending on the physical capabilities of the group, and changes to local conditions. For safety reasons we only cycle during daylight hours, so there may be some early morning starts. We take regular rest breaks throughout cycling days.
1. A Single Supplement is available on this trip, please ask your booking agent for more information.
2. Bicycle hire is included in your trip price. Please advise your height at time of booking so as we can organise a suitable sized bike.
3. An e-bike option (at additional cost) may be available on this trip. We have limited numbers of these bikes available and they are an 'on request' basis only. A request does not guarantee an e-bike, only a confirmed bookiing. Please ask your agent for more details at the time of booking.
4. Bike helmets are compulsory on this trip. We are unable to hire bike helmets locally so please ensure you bring your own bike helmet from home.
5. On this trip we have a single leader that rides with the group, and another that drives the support vehicle (acting as a back marker where needed). Where the vehicle cannot travel directly with the cyclists (e.g. a cyclists-only path) your leader will assign a person from the group to act as a back marker.
6. As space in the support vehicle is very limited we request that travellers bring only a small bag, no more than 20kgs with them.
All Intrepid cycling group trips are accompanied by one of our cycling leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.
Our cycling leaders are all passionate cyclists, as you’d expect, but they also go through some pretty rigorous cycle-trip specific training. Each one has undergone on-road training and supervision and knows how to do safety checks, basic repairs and emergency first-aid. And at the end of the day they’re still regular Intrepid leaders, which means they will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.
We take safety seriously on all our trips, but cycling tours deserve a few special considerations. HELMETS: Helmets are compulsory and we do not allow anyone to ride without one (including our own staff!). You can bring your own, or purchase one that meets international safety standards on the ground. Your leader can assist with this. FOOTWEAR For safety reasons we strongly recommend that you wear shoes that cover the toes while riding. SUPPORT VEHICLES We usually have a support vehicle following us if first-aid is ever necessary or people are feeling too tired to ride. BIKES: Our bikes are serviced regularly, and we get them checked by experts before each and every trip. Should you choose to bring your own please note that while we are happy to assist where we can with repairs you are responsible for the safety and suitability of your own equipment. TRAFFIC AND DRIVING ON THE OTHER SIDE OF THE ROAD: Depending on where you come from please note that drivers in this part of the world may drive on the opposite side of the road from what you are used to. Look both ways before crossing any road. Traffic can be a little more chaotic than you might be used to at home. Be aware! There are times when traffic conditions make sections of our planned riding route unsafe – in this instance we will use the support vehicle. WEATHER Due to inclement weather posing a serious health or safety issue there may be times when we use the support vehicle instead of doing the planned ride. We will endeavour to reroute if possible but at times may have to cancel the planned ride.
On this trip we have a single leader that rides with the group, and another that drives the support vehicle (acting as a back marker where needed). Where the vehicle cannot travel directly with the cyclists (e.g. a cyclists-only path) your leader will assign a person from the group to act as a back marker to help ensure that the group stays together.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
FIRE PRECAUTIONS: Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms.
PETTY THEFT AND PERSONAL SAFETY: While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing.
Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.
Visas for Italy are not required for passport holders of the European Union, Australia, New Zealand, USA and Canada. All other nationalities should check with the relevant authorities.
Why we love it
Pedal through the rolling green hills, vineyards and olive groves of Tuscany on this classic journey from Florence to Pisa
From Lucca's tree-lined city walls, follow the gentle Serchio River to the world-famous Leaning Tower of Pisa
Retrace the steps of Leonardo da Vinci around his home city, Vinci
Sample the local Tuscan delicacies and a glass (or two!) of vino after a rewarding day in the saddle
Sit and watch the world go by with a cappuccino at Piazza dell'Anfiteatro
Get away from tourist crowds and experience the 'real Italy' in Garfagnana
Is this trip right for you
To complete this trip it is important that you are both confident and competent in riding a bicycle.
While the cycling distances on this trip are relatively short the stunning the terrain of northern Tuscany is naturally hilly so you’ll need a reasonable level of fitness to enjoy the trip – but remember, we will always have the support vehicle on hand if you need to take a break for an hour or a day.
On this trip we have a single leader that rides with the group, and another that drives the support vehicle (acting as a back marker where needed). Where the vehicle cannot travel directly with the cyclists (e.g. a cyclists-only path) your leader will assign a person from the group to act as a back marker.
As our riding is done mostly on sealed roads with the occasional gravel cycle path there are no technical cycling skills required – but given the hills involved we do suggest practicing riding downhill so you are comfortable with this once the trips begins.
There’s the possibility of a few hiccups along the way – a puncture here and there – but there’s no doubt this is an incredibly rewarding adventure.
As there are potholes and cobblestones in many European cities, it's recommended that you leave any wheelie bags/cases at home and bring a backpack instead. As this is an eight-day trip, a large backpack should be enough to carry all of your belongings.
As accommodation on this trip is multi-share, single travellers will share a room with another traveller of the same sex. This trip is a great opportunity to get to know other like-minded people, so embrace it while you can. If you’d prefer not to share, a single room supplement is available at an additional charge. Please ask your travel consultant for more details, and please note that in some hotels a single supplement exclusion applies where single rooms are not available. Also, hotels in Europe often don't have double beds, but rather two single beds that can be pushed together.
If you feel like doing all the riding but with less effort we have the option of hiring an electric bike (e-bike) on this trip.
All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid Travel reserves the right to exclude them from all or part of a trip without refund.
You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements as they may not easily be obtained at the locations on this trip. Please ensure that you are adequately prepared.
Riding across unfamiliar terrain in weather conditions that you are not used to can potentially lead to cycling-related health issues.
By far the most common issue is that of dehydration. While this is most common on warm/hot days, it is also a factor during cold weather as you continue to sweat. Research shows most riders will typically lose 500-1000 ml of water per hour. While we schedule in frequent rest stops and encourage you to refill water bottles at every opportunity, it is the responsibility of each cyclist to monitor their own levels of hydration while cycling. The key point to remember is not to wait until you’re thirsty but to drink small amounts regularly from the start of your ride.
Adding an electrolyte solution can aid in replenishing the salts/electrolytes lost through physical activity. This is especially important on days when you are drinking a lot of the bike.
Food and dietary requirements
While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.
Vegetarians might find the menu selection less varied than they would see at home. Vegetarianism is not as common in this region and generally the choices are basic, involving vegetables, soups, salads, bread, cheese, fruit, yoghurt, eggs etc. Vegans and those on gluten-free diets may find this region very challenging and may need to supplement meals with their own supplies from supermarkets and markets. Wherever possible we will cater for dietary needs for any included meals, but there may be times when those with special requirements may need to provide their own.
There are some basic breakfasts included on this trip which may simply include bread/toast or pastries, butter, jam, coffee/tea/juice (or similar).
The Euro (EUR) is the official currency in the following destinations: Andorra, Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Montenegro, the Netherlands, Portugal, Slovakia, Slovenia and Spain. All other European countries still have their own national currencies.
The most convenient and cheapest way to acquire money in Europe is via an Automated Teller Machine (ATM) or Bancomat as they are often referred to. Check with your bank in advance concerning the suitability of your account / card overseas and any international fees that will be applied. You can withdraw local currencies easily at airports, major train stations and most city centres, but be sure to bring some extra emergency cash in a major currency that can be exchanged if the ATMs are not functioning. When leaving home don't forget your PIN and make sure you know the telephone number for cancelling your card if it is stolen. Keep this in a safe place. Credit cards are not always accepted in stores and restaurants. We recommend you carry some cash to pay for restaurant bills and other services.
When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document).
BUDGET FOR MEALS NOT INCLUDED: EUR 200
If you're happy with the services provided a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. The following amounts are per person suggestions based on local considerations and feedback from our past travellers: In local markets and basic restaurants and cafes - round your bill up to the nearest €1. In more up-market restaurants we suggest 5% to 10% of your bill. Throughout your trip you may at times have a local guide in addition to your tour leader. We suggest €2-€3 per day for local guides. You may also have a range of drivers on your trip. Some may be with you for a short journey while others may be with you for several days. We would suggest a higher tip for those more involved with the group, however we suggest €1-€2 per day for drivers. You may also consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline €4-€5 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service. In total, we recommend you budget approx €5-€10 per day of your trip to cover tipping.
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved.
The recommended amounts are listed in USD for the relatability of universal travellers, however the local currency is needed in the countries you are visiting.
What to take
Packing for a cycling tour isn’t that different from any other adventure. But if you want to be comfortable and warm, here are a few bike-specific tips. • Helmet – these are compulsory, but if you don’t have your own you can sometimes purchase an approved and well-fitted one at the start of the trip (our leaders can assist you with this). There are some destinations where you are unable to purchase or hire appropriate helmets locally so you will need to bring your own - please check the 'Important Notes' section to see if this is the case. • Padded bike shorts • Quick-dry jerseys – you can definitely get away with a few cotton t-shirts but having a few light and breathable jerseys will make your cycling a lot more comfortable, especially in warmer/humid climates. • Quick-dry socks • Cycling gloves – not essential but recommended as padded cycle gloves will make your riding more comfortable and can help protect you in case of a fall. • Rain gear – pack a light poncho in case the weather turns when you’re out on the road • Light breathable waterproof/windproof – especially useful for those early mornings or downhill sections when the wind-chill becomes a factor. • Water bottle – we don't provide bottles but all our bikes have one bottle holder fitted (and a second one can be fitted if required). Please bring a cycling-specific water bottle as other types will fall out of the holders. A Camelbak will make drinking on-the-go easier. • Sunglasses – well fitted sports sunglasses help protect against dust, insects and (of course) the sun • Day pack – our support vehicle will carry your main bag, but a day pack for snacks and clothes is a good idea. • Suncream – please bring a high protection factor (e.g. SPF 50) sunscreen as long days in the saddle can really expose you to the sun • Shoes – normal sports shoes can be worn on all of our trips however you may want to consider a flat shoe with a relatively stiff sole as it makes pedalling a lot more efficient. Regular cyclists are welcome to bring their own cycling-specific shoes however we recommended 'mountain bike' style shoes that have grip on the sole rather than road bike' shoes as you will still be walking around while on the rides (cafe/photo/toilet stops, etc.). For safety reasons we require that you wear shoes that completely cover the toes while riding. • Saddles – are saddles are standard, unisex models –less experienced cyclists may choose to bring your own gel seat cover for added comfort. Regular cyclists are welcome to bring your own saddle – our leader will assist in fitting it to your bike • Pedals – all bikes come with flat pedals. Regular cyclists are welcome to bring their own pedals – our leader will assist in fitting them to your bike As space in our support vehicle/transport can be limited we request that you bring only a small luggage bag with you rather than larger bags or suitcases.
As space in the support vehicle is very limited we request that travellers bring only a small bag, no more than 20kgs with them.
PACKING On this trip you must pack as lightly as possible because you will be expected to carry your own bag and although you won't be required to walk long distances with your luggage (max 30 minutes), we strongly recommend keeping the weight under 10kg / 22lb. Most travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are convenient although we recommend your bag has carry straps to accommodate the cobbled streets, uneven surfaces, stairs and steps you are lightly to encounter while carrying your luggage. You'll also need a day pack/bag to carry water and a camera etc for day trips. You can find Intrepid's Ultimate Packing List on our website. It should be used as a guide only and isn't intended to be a complete packing list.
Climate and seasonal
Summer temperatures can be extreme in many of the regions visited (over 40°C), which can be uncomfortable. It’s important to use sun protection and drink plenty of water. Please carefully consider the time of the year you wish to travel and your suitability to that season.
In contrast, weather in shoulder season can be unpredictable, and snow is not unheard of at higher altitudes. If you travel at the start or towards the end of the European season please pack accordingly with warm and/or waterproof clothes (preferably layers). The advantage of travelling during this time is that there are less tourists around.
A couple of rules
While we do accept children under 18 on this trip we do have a couple of rules. From a safety and enjoyment perspective they should be confident and competent cyclists capable of completing the riding part of the itinerary without additional assistance. Minors under 18 years old must always be accompanied by a parent/legal guardian. This includes when the minor rides in the support vehicle.
Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden.
Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you’ll abide by the local laws regarding alcohol consumption.
The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips.
By travelling with us you are agreeing to adhere to these rules. Your group leader has the right to remove any member of the group for breaking any of these rules, with no right of refund.
If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.
After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us understand what we are doing well and what we could be doing better. It allows us to make improvements for future travellers.
GENERAL ISSUES ON YOUR TRIP
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
For general contact details please use the following page: http://www.intrepidtravel.com/ourtrips/contact/
In the case of a genuine crisis or emergency, Intrepid's Europe Operations Team can be reached on the number listed below:
Peak Europe: +49 8677 9186 657
Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable and giving back to the places we travel. All our trip leaders, suppliers and staff are trained on these principles, and are core to us delivering sustainable, experience-rich travel.
Explore the different parts of our Responsible Travel Policy by visiting:
In general, there are few dress restrictions in Europe. Note when visiting churches, monasteries or other religious sites modest dress is required - shorts or skimpy tops may not be permitted, for both men and women.
As part of our commitment to responsible travel a portion of your trip cost will be donated to Bicycles for Humanity – a not-for-profit, volunteer run, grass roots charity organisation focused on the alleviation of poverty through sustainable transport – in the form of a bicycle.
In the developing world a bicycle is life changing, allowing access to health care, education, economic opportunity and wider community. A bicycle means you can travel twice as far, twice as fast and carry four times the load, providing a profound and lasting positive effect for the individual as well as their community. Bicycles For Humanity collect donated (used or new) bicycles, repair them if needed and send them to Africa.
Along with donated bicycles each of the 40 ft shipping containers that Bicycles For Humanity sends becomes a bike workshop, providing employment, skills, training, business, opportunity and economic development for the community in which it's placed, helping the community to move away from aid dependence.
For more information see http://www.bicyclesforhumanity.com/
OCCASIONAL ALTERNATIVE ACCOMMODATION
The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances.
TWIN SHARE BASIS
Accommodation on this trip is on a twin share basis (unless noted otherwise in the day-to-day itinerary). Please note there may be times where facilities will be shared rather than ensuite.
Throughout the trip we request that our hotels prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.
PRE/POST TRIP ACCOMMODATION
If you've purchased pre-trip or post-trip accommodation (if available), you may be required to change rooms from your trip accommodation for these extra nights.
Your accommodation may not always have private en suite facilities or air-conditioning. European hotels generally don't provide kettles or fridges.
Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.
If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.
Your fellow travellers
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.
Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Essential Trip Information. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour.
A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and may be on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested and they can assist.
Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.
MUSEUM OPENING TIMES
Please note that many sights, attractions and museums are closed on Mondays.
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