Cambodia: Hike, Bike & Kayak
Cambodia’s incredible beauty, fantastic food and unique culture are even better when combined with some outdoor adventure. Get active on a nine-day exploration of the country’s verdant countryside, Khmer history and welcoming communities – hiking, biking and kayaking through its heart. Explore Phnom Penh and visit the haunting monuments dedicated to Cambodia’s tragic past, take to the Mekong for an island homestay, get up close with Irrawaddy dolphins and explore spectacular flooded forests, then discover the ancient temple ruins of the incredible Angkor complex by foot and mountain bike. From Phnom Penh to Siem Reap, you’ll see Cambodia in all its natural glory.
Start: Phnom Penh
Finish: Siem Reap
Ages: 15 - 99
Theme: Active Adventures
Accommodation: Homestay (1 night), Hotel (7 nights)
Destination: Siem Reap
Sua s'dei! Welcome to Cambodia. Your adventure begins with a welcome meeting at 6 pm tonight. If you have free time in the afternoon, perhaps stroll the streets of Phnom Penh and explore the city, taking in the interesting French colonial architecture. Phnom Penh is set at the confluence of the Mekong and Tonle Sap rivers, and life centres around the lively riverfront area. This evening you could join the locals as they come to take in the air, snack on the street hawker food and enjoy impromptu waterside entertainment, or head up to the Foreign Correspondent Club’s rooftop bar for a drink and some riverside views.
Start your adventure on mountain bike, crossing the river by local boat, and then cycling through the villages on an island in the Mekong River. The island is famous for silk weaving, agriculture and aquaculture. Stop to see locals at work in the village and enjoy cycling on quiet roads through orchards and along rice paddies. Afterwards, return to Phnom Penh for a free afternoon at your leisure. Your leader can help you organise many optional activities, or you are free to explore at your own pace. Phnom Penh remains a living relic of the country’s past struggles, with the sobering Tuol Sleng Genocide Museum (S21) and the Killing Fields of Choeung Ek telling the story of the bloody legacy of the Khmer Rouge. Otherwise, you could visit Wat Phnom – the temple that gave rise to the foundation of the city in the 15th century, or the Royal Palace complex’s Silver Pagoda – Cambodia’s most sacred temple.
This morning, leave early and make tracks for Kratie (approximately 6 hours). En route, pass through Skuon – a small town known for its unusual delicacy of tasty spiders. Try one if you’re game! Onwards to the town of Kratie on the banks of the Mekong. Board a local boat from Kratie waterfront to Koh Trong for your homestay – approximately 280 families call this 6-kilometre island home. The island is famous for growing the citrus fruit pomelo – some of the best in Cambodia – as well as rice and other agricultural products. Your homestay is a wonderful opportunity to immerse yourself into everyday Cambodian life, and this evening you'll enjoy a traditional Khmer dinner. With hammocks strung up beneath the house, this is an ideal place to unwind. Take a leisurely cycle around the island’s perimeter through traditional Khmer villages, fruits orchards and rice fields, observing daily rituals and routines of traditional village life.
After breakfast, take a 1-hour guided walk, getting a chance to see how the locals live, and to learn more about local culture in this part of Cambodia. During the days of the Khmer Rouge, much of the island’s forested interior was cut down. Villagers have started a three-planting project at Wat Ty Pram Kbal Koh Trong in response. You’ll have the opportunity to contribute to the project by helping to plant a tree in the pagoda grounds. Afterwards, say goodbye to your island hosts and head back to the mainland. There’s time to wander down the river boulevard and explore the local market in Kratie before travelling 2.5 hours to Stung Treng. Stop at Wat Phnom Sambok – an 18th-century Buddhist monastery – along the way. Sitting atop a hill, climb to the top for a view of the lush forested surrounds. Also enjoy an optional lunch at Kampi Creek, where it’s possible to spot dolphins, before arriving in Stung Treng.
Start early to make the most of a full day of activities. Travel by private minibus to the village of Voeun Kham (approximately 2 hours). From there, catch a local boat to cruise the Mekong River to the fierce Sopheakmit Waterfall. Situated on the Cambodia–Laos border, the thundering falls crashing over limestone crags and boulders is a spectacular sight. Moor the boat at a local family's home and hike through jungle to a lunch spot overlooking the falls. The hike will take approximately 2 hours. Return to the boat and continue through a gorgeous stretch of the Mekong River, which is home to many bird species and the village of Osvay (approximately 1-hour cruising). Pass through the Anlong Cheuteal Irrawaddy dolphin pool, where on rare occasions it’s possible to spot freshwater dolphins. Next it's into a kayak to paddle amongst this spectacular scenery of flooded forests to Vuen Sien village (approximately 2 hours). After a full day exploring this glorious stretch of nature, return to Stung Treng by private minibus for the night (approximately 1 hour).
This morning, set out on your journey to Siem Reap, travelling by private minibus through Cambodia’s countryside and small towns (approximately 4.5 hours). En route, stop at Beng Mealea – a spectacular hidden jungle temple. Drive onwards to one of Cambodia’s most popular destinations at Siem Reap, the gateway to the famed Angkor complex. With its cafes, bars, restaurants, food and drink stands, Siem Reap caters for all persuasions. A visit to the old market is a must, even if you're not looking for souvenirs – wandering through the stalls and surrounding shops, the silks, cottons, sarongs, silver and statues are a kaleidoscope of colour and a feast for the eyes. One arrived, your leader will take you on an orientation walk to help you get acquainted with this bustling town.
Temple hop with your local guide today to make the most of your visit to the world-famous Angkor complex, built between the ninth and 13th centuries when the Khmer empire was the pre-eminent influence in South East Asia. These ruins include Angkor Wat, Bayon and the jungle-covered Ta Prohm. Also included today is a visit to Phnom Bok – one of the least-visited sites within the Angkor complex. Climb up 633 steps to the temple ruins at the top of the hill for an amazing view of the surrounding countryside, and enjoy exploring this small temple and remains of a 5-metre-long sandstone fertility symbol. After you’re temple-d out, head back into Siem Reap for a free night. You might like to check out Phare – the Cambodian Circus. Coming from disadvantaged households, the performers have gained international recognition through their art. Like a Cambodian Cirque Du Soleil, modern Khmer tales mix theatre, music, dance, acrobatics, juggling, aerial acts, and contortion.
This morning, get set up on mountain bikes for a ride around the Angkorian ruins. By taking the bike you can avoid much of the walking crowds and get a unique perspective on this amazing site. Take the back roads along the river through local villages and into the Angkor complex. On your return to Siem Reap, you’ll cycle along the wall of the ancient city of Angkor Thom. With the moat on one side and thick jungle on the other, you’ll feel like you’re discovering ruins untouched by the tourist hordes. Tonight, gather together with your travel crew and venture out to a local restaurant to celebrate your active adventure with an optional group dinner.
As there are no activities planned for today, you can leave your accommodation at any time. If you have extra time you might like to schedule an Angkor zip-line and canopy walk adventure, a tasty Khmer cooking class, treat yourself with high tea at Raffles Hotel, or simply relax by the pool. If you wish to spend more time in Siem Reap, we’ll be happy to book additional accommodation for you (subject to availability).
- Siem Reap - Angkor Temples cycling tour
No. 69, St. 174, Sangkat Phsar Thmey III, Phnom Penh
Khan Daun Penh
Phone: +855 23 988 888
Top Town Road Krous Village
Phone: +855 63765674
A reasonable level of fitness is required for this trip. You should be able to complete a 10 kilometre walk in a day and be comfortable on a full day's bike ride. No prior kayaking experience is needed. We recommend that you undertake regular aerobic exercise in the months before you travel, particularly if you are not in the habit of regular exercise. Doing mountain walks or climbing long stair cases is good preparation. Walking, jogging, swimming or riding a bike are all good ways to increase your aerobic fitness, which will allow you to enjoy the trip to its fullest.
Alternate Finish point
For trips departing on the following dates, use this finish point.
23 Nov 2019 (TKXC191123)
Central Indochine Dángkor Hotel
7 Makara Wat Damnak
Phone: 855 63766176
1. A single supplement is available on this trip, subject to availability. Please contact your sales agent if you would like to book this. Please note the single supplement excludes day 3 (homestay) where you will be in shared accommodation.
2. Helmets are provided for the longer cycling activities on Days 2 & 8, but not for the short village bike ride in Koh Trong on Day 3.
All group trips are accompanied by one of our group leaders. The aim of the group leader is to take the hassle out of your travels and to help you have the best trip possible. We endeavour to provide the services of an experienced leader however, due to the seasonality of travel, rare situations may arise where your leader is new to a particular region or training other group leaders.
Your leader will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious and social aspects. We aim to support local guides who have specialised knowledge of the regions we visit. If you were interested in delving deeper into the local culture at a specific site or location then your leader can recommend a local guide service in most of the main destinations of your trip.
Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure and ensure that your travel insurance covers you for all areas your itinerary covers. Please refer to our website's safety page for links to major travel advisories and updates on safety issues affecting our trips. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe-keeping of your passport, flight tickets, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of our hotels have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. Your leader will accompany you on all included activities, however during your trip you'll have some free time to pursue your own interests or relax and take it easy. While your leader will assist you with the available options in a given location, please note that any optional activities you undertake are not part of your Intrepid itinerary, and Intrepid makes no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgement when selecting an activity in your free time. Please also note that your Leader has the authority to amend or cancel any part of the trip itinerary if it's deemed necessary due to safety concerns. For more details on the type of conditions and safety standards you can expect on your trip, please refer to Intrepid's operational safety policy on our website. We recommend that you take a moment to read through this information before travelling, and would appreciate any feedback on how well it's being implemented in the field:
FIRE PRECAUTIONS: Please be aware that local laws governing tourism facilities in this region differ from those in your home country and not all the accommodation which we use has a fire exit, fire extinguishers or smoke alarms. SEAT BELTS: Please be aware that local laws governing transportation safety may differ from those in your home country and not all the transport which we use is able to provide seat belts. PETTY THEFT AND PERSONAL SAFETY: While travelling there is always the risk of pick-pocketing and petty theft, particularly in the more touristy cities. We recommend that you exercise caution when walking alone at night and encourage you to walk together and only on main, well-lit thoroughfares. Be particularly vigilant on public transport. Simple measures like carrying your day pack on your front, not hanging your bag over the back of your chair or on the floor and wearing a money belt will reduce any chance that your valuables should go missing. MOTORBIKE BAG SNATCHING: Be particularly aware of motorbike bag snatching, especially in the bigger cities.
As a general rule most countries expect that your passport has a minimum of 6 months validity remaining. Please ensure the name on your passport matches the name on your booking and airline tickets. Your passport details are required to complete your booking. Your consultant will contact you when this is required.
Take a copy of the main passport pages and other important documents with you, and leave another copy at home with family or friends.
Visas are the responsibility of the individual traveller. Entry requirements can change at any time, so it's important that you check for the latest information. Please visit the relevant consular website of the country or countries you’re visiting for detailed and up-to-date visa information specific to your nationality. Your consultant will also be happy to point you in the right direction with acquiring visas. Visas can take several weeks to process, so familiarise yourself with any requirements as soon as you have booked your trip to allow for processing time.
If a point of contact is requested for your visa application, please write:
92 Taneuy Street
Wat Bo Village
Evisas are now available for most nationalities through the official website: www.evisa.gov.kh
Please note there have been reports of fraudulent evisa websites that mirror the official site. Intrepid recommends only using the official website listed above or arranging your visa through your booking agent.
VISA ON ARRIVAL
Visa on arrival is available for for most nationalities at airports or land border crossings for approx. US$35 (cost subject to change). You will need a passport photo for your visa.
If you are not eligible for an evisa or visa on arrival you may need to submit an application through your local consulate. Allow up to 3 weeks for processing.
Why we love it
See the best of Cambodia in one energetic helping, taking in the highlights while getting active to uncover some underexplored treasures of this South East Asian hotspot.
Cycle off the main streets and into the heart of Phnom Penh with a guided backstreets bike tour – weaving through small villages and rice paddies, you’ll see local life firsthand.
Discover traditional Khmer villages and their dedication to reforestation on the Mekong island of Koh Trong, and swing the day away in a hammock at a rural homestay with your small group.
Angkor what? Temple hop through the Angkor complex and surrounding jungle by private minibus and bike, allowing you to discover this incredible site from unique perspectives.
Paddle through spectacular flooded forests of Stung Treng by kayak and try to spot rare Irrawaddy dolphins from the water on a boat excursion along parts of the Mekong River.
Is this trip right for you
This is an active and varied tour with a number of activities to get your pulse going. While specific prior training isn't necessary, some travellers have found parts of the itinerary quite challenging and a reasonably high level of fitness is needed to get the best out of the experience.
You'll be spending a night with a local family on this trip. While the accommodation is shared and basic, this is a great opportunity to connect with the local people (and enjoy delicious home-cooked meals!). Read more about the experience here: https://www.intrepidtravel.com/adventures/cambodia-homestay-experience
This trip involves some long days of driving, so some patience will go a long way towards your enjoyment here.
At times our accommodation may not have continuous hot water. Most travellers don’t find this a problem and are often keen to cool down from the heat with a refreshing cold shower!
Cambodia can get very hot, so days cycling, or even temple hopping can take it out of you quickly. We recommend packing adequate clothing, sun protection, and that you always have lots of water with you
Part of travelling with Intrepid means respecting local cultures and sensibilities. That way you get the most out of your interactions with local people and environments. You will visit a number of temples on this trip, and this requires a level of modesty. Be sure to bring clothes that cover the arms and pants or skirts that go past the knees. A light scarf is also a good idea for covering shoulders and arms when it’s hot.
All travellers need to be in good physical health in order to participate fully on this trip. When selecting your trip please make sure you have read through the itinerary carefully and assess your ability to cope with our style of travel. Please note that if, in the opinion of our group leader or local guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Intrepid Travel reserves the right to exclude them from all or part of a trip without refund.
You should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements as they may not easily be obtained at the locations on this trip. Please ensure that you are adequately prepared.
Mosquito-borne diseases such as dengue fever and Japanese encephalitis are widespread in South East Asia. Malaria is also prevalent in some regions, particularly along the borders in mountainous regions. Take preventative measures such as wearing long clothing, using repellent and being indoors particularly around dusk and dawn. Seek medical advice prior to travel for medication or vaccination advice.
There have been reports of transmission of the mosquito-borne Zika virus in this region and we advise all travellers to protect themselves from mosquito bites. Given possible transmission of the disease to unborn babies, and taking a very cautious approach, we recommend all women who are pregnant or trying to get pregnant to consult with their doctors before booking their trip.
Food and dietary requirements
While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. There's no obligation to do this though.
Wondering what Cambodian food is like? Check out our guide to the local cuisine here: https://www.intrepidtravel.com/adventures/cambodian-food-guide/
Is it true they eat spiders in Cambodia? Read about it here: https://www.intrepidtravel.com/adventures/cambodia-eating-spiders/
At some hotels you may have a menu or buffet with choices of Cambodian and Western food. At homestays you will have simpler breakfasts of local foods, eggs, bread, jam, tea and coffee.
Travelling in South East Asia with a food allergy? We have some advice for you here: https://www.intrepidtravel.com/adventures/travelling-food-allergies-south-east-asia/
When it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget a sensible amount for things like meals not included, drinks, shopping, optional activities and laundry. It's always better to bring a little more than you think you'll need. Also make sure you've read your trip details thoroughly so you know what's included in the trip price and what isn't. This should make budgeting a little easier. You'll find this info in the Inclusions section of your Essential Trip Information (that's this document).
We recommend USD180.00 for meals not included.
You can use your credit/debit card in ATMs, which are common throughout Cambodia. These machines dispense cash in USD. There is no need to bring lots of cash with you unless you prefer not to use ATMs. There is also no need to pre-purchase Cambodian riel prior to arriving in the country. Most travellers never need to have more than USD10 worth of Cambodian riel on them at any one time, as USD cash is widely accepted. After making a payment in USD, change is often given in Cambodian riel. Many businesses are unable to change larger notes (USD20, USD50 or USD100), so we recommend carrying a mix of denominations. If you are obtaining USD cash prior to arrival in Cambodia, please check that all your notes are in good condition and not old. Banknotes that are crumpled, torn, marked or printed before 2006 are generally not accepted. USD2 banknotes are also not accepted. Please be warned that some banks at Cambodian airports may tell you that you need to change your USD cash into Cambodian riel, but this is not true.
If you're happy with the services provided, a tip - though not compulsory - is appropriate. While it may not be customary to you, it's of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry across many Intrepid destinations. Carrying small notes of local currency will make tipping easier. It is best to avoid tipping with coins, very small denomination notes, or dirty and ripped notes, as this can be regarded as an insult.
OPTIONAL TIPPING KITTY
On Day 1 your tour leader will discuss with you the idea of running a group tipping kitty, whereby everybody contributes an equal amount and then your tour leader pays the tips for drivers, local guides, and hotel staff (excludes restaurant tips). The leader will keep a running record of all monies spent which can be checked at any time, and any money remaining at the end of the tour returned to group members. This is often the easiest way to avoid the hassles of needing small change and knowing when and what is an appropriate amount to tip. Participation in this kitty is at your own discretion, and you are welcome to manage your own tipping separately if you prefer. Please note the tipping kitty excludes tips for your tour leader.
Optional tipping kitty for this trip: USD 18 per person
YOUR TOUR LEADER
You may consider tipping your tour leader for outstanding service throughout your trip. The amount is entirely a personal preference, however as a guideline US$2-US$4 per person, per day can be used. Of course you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.
We try to plan for every eventuality, but there are still some things beyond our control. Please make sure you have access to an extra US$500 for emergencies (e.g. severe weather, natural disasters, civil unrest) or other events that result in unavoidable changes to the itinerary (e.g. transport strikes or cancellations, airport closures). Sometimes these things necessitate last minute changes to enable our trips to continue to run, and as a result there may be some extra costs involved.
The recommended amounts are listed in USD for the relatability of universal travellers, however the local currency is needed in the countries you are visiting.
Unfortunately, commissions in exchange for recommending particular shops or restaurants are an ingrained part of the tourism industry. Rather than turning a blind eye, we’ve tried to legitimise the practise with a centralised fund. Moneys are collected from recommended and fully vetted suppliers and funnelled back into our business. This keeps the trip cost low (for us and for you) and makes sure you only get the best experiences.
If you’re unhappy with any places your leader recommends, or feel the quality of the trip is being compromised in any way, please let us know in your feedback.
What to take
What you need to bring will vary according to the trip style you have chosen, the countries you are visiting and when you are travelling. Generally speaking you should pack as lightly as possible. On the vast majority of our trips you are expected to carry your own luggage, although you won't be required to walk long distances with it (max 30 minutes). Many travellers carry their luggage in a backpack, although an overnight bag with a shoulder strap would suffice if you travel lightly. Smaller bags or backpacks with wheels are also convenient although we recommend your bag has carry straps. You'll also need a day pack/bag to carry water and a camera etc for day trips. Below we have listed the essentials for this trip:
LOCAL BIKES Specialized mountain bikes with front suspension will be provided and are included in the cost of this trip. EXTRA BIKE BITS You may like to bring your own pedals and saddle (excluding the seat post) or gel saddle cover to fit to the hire bikes. Please note that you are responsible for your own equipment, and removing your saddle/pedals at the end of the trip. We cannot guarantee the return of any bike parts left behind. POLICY ON CYCLING HELMETS Helmets and safety: all cyclists should wear helmets in the interests of personal safety, and our leaders are required to do so at all times on all trips. On road cycling sections of the trip, wearing a helmet is strongly recommended. Those who decide not to wear a helmet do so entirely at their own risk. Helmets are provided on all cycling activities apart from the homestay (which is an island with almost no cars) - it's up to you if you wish to bring one from home for these days. PERSONAL EQUIPMENT We recommend you have the following: A helmet, eye-protection (sunglasses), cycling gloves and waterbottles or hydration system (e.g. camelbak). Most people want to carry certain items with them during the day while cycling, for this we recommend a large bum-bag or small close-fitting daysack. RECOMMENDED CYCLING CLOTHING Padded cycling shorts (with loose 'over-shorts' especially for temple visits), breathable clothing, and possibly a lightweight waterproof top. Shoes with relatively stiff soles are better for biking, but are not essential unless you are cycling long distances.
LOCAL DRESS: When packing be aware that dress standards are conservative throughout Asia, especially outside major cities. To respect this and for your own comfort, we strongly recommend modest clothing. This means clothing that covers your shoulders and knees. Loose, lightweight, long clothing is both respectful and cool in the predominantly hot Asian climate. In many rural areas in Asia women will need to wear modest clothing even to swim. Singlets, tank tops and topless sun bathing are all unacceptable. When visiting religious sites men often need to wear long trousers and women a long skirt or sarong.
WATER BOTTLE: This trip includes one or more sections in a private vehicle with a water dispenser. We encourage all our travellers to bring a refillable water bottle on your trip to help reduce the use of disposable plastic bottles.
Climate and seasonal
CAMBODIAN FESTIVALS & HOLIDAYS:
During public holidays and festival periods in Cambodia some businesses may close, transport may be extremely busy and travel times may increase. The main holidays in Cambodia are:
Chinese New Year (25 - 27 January 2020)
Khmer New Year (14 - 17 April 2020)
Royal Birthday of the King Sihamoni (13 - 15 May 2020)
Pchum Ben Day ( 27-30 September 2019, 16 - 19 September 2020)
Water & Moon Festival (10 - 12 November 2019, 30 October - 2 November 2020)
CAMBODIA SEASONAL FLOODING:
Severe storms and widespread seasonal flooding, including localised flash flooding, can occur without warning in Cambodia, particularly during the local wet season from July to November. The Cambodia/Thailand land border is occasionally closed due to flooding. Should land travel be disrupted and we need to fly, travellers will need to use their contingency funds to cover any additional costs.
A couple of rules
Everyone has the right to feel safe when they travel. We don’t tolerate any form of violence (verbal or physical) or sexual harassment, either between customers or involving our leaders, partners or local people. Sexual relationships between a tour leader and a customer are strictly forbidden.
Use or possession of illegal drugs will not be tolerated on our trips. If you choose to consume alcohol while travelling, we encourage responsible drinking, and expect that you’ll abide by the local laws regarding alcohol consumption.
The sex tourism industry is known to exploit vulnerable people and have negative consequences on communities, including undermining the development of sustainable tourism. For this reason, patronising sex workers will not be tolerated on our trips.
By travelling with us you are agreeing to adhere to these rules. Your group leader has the right to remove any member of the group for breaking any of these rules, with no right of refund.
If you feel that someone is behaving inappropriately while travelling with us, please inform your tour leader or local guide immediately. Alternatively, contact us on the emergency contact number detailed in the Problems and Emergency Contact section of this Essential Trip Information.
After your travels, we want to hear from you! We rely on your feedback. We read it carefully. Feedback helps us understand what we are doing well and what we could be doing better. It allows us to make improvements for future travellers.
GENERAL ISSUES ON YOUR TRIP
While we always endeavour to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or our local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
We recognise that there may be times when your group leader/local partner may not be able to resolve a situation to your satisfaction - if this is the case, please ask the leader to speak to their direct manager.
You may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. But we do ask you to be aware that it is very difficult for us to provide any practical help after the trip is complete.
For general enquiries or questions about your booking, please contact your agent or adventure specialist, or visit us at www.intrepidtravel.com/contact-us
In case of a genuine crisis or emergency, you can reach our local operator on the number below.
Intrepid’s Local Operator: +855 92 555 969
Our Responsible Travel Policy outlines our commitment to preserving the environment, supporting local communities, protecting the vulnerable and giving back to the places we travel. All our trip leaders, suppliers and staff are trained on these principles, and are core to us delivering sustainable, experience-rich travel.
Explore the different parts of our Responsible Travel Policy by visiting:
ELEPHANT PERFORMANCES & ELEPHANT RIDING:
While we respect each individual’s decisions while travelling, Intrepid does not include elephant rides or unnatural performance activities on any itinerary, and we recommend you bypass these activities should they be offered to you during your stay. Professional wildlife conservation and animal welfare organisations, including World Animal Protection advise that contrary to common belief, captive elephants remain wild animals and despite good intentions, unfortunately many venues are unable to provide the appropriate living conditions elephants require and this ultimately impacts their well-being. While there is some merit in the argument that the money you pay for the activity goes towards keeping the elephants and their mahouts employed, we know that it also fuels demand for elephants to be captured in the wild or captive bred. We thank you for your support in improving the welfare of these majestic creatures. Further information is available on the below link:
In recent times orphanage tourism has become increasingly popular in Cambodia. Orphanage tourism is what happens when good intentions and reality don’t quite synch up. Travellers who visit and volunteer in orphanages may genuinely want to help, but their efforts can often perpetuate a system where children are separated from their families and, in some cases, abused. That’s why we don't include visits to orphanages on any of our trips. For more on our position on orphanage tourism and the work we are doing to protect children in the countries we visit, see these links below:
OCCASIONAL ALTERNATIVE ACCOMMODATION
The style of accommodation indicated in the day-to-day itinerary is a guideline. On rare occasions, alternative arrangements may need to be made due to the lack of availability of rooms in our usual accommodation. A similar standard of accommodation will be used in these instances.
TWIN SHARE / MULTI SHARE BASIS
Accommodation on this trip is on a twin/multishare basis. Please note there may be times where facilities will be shared rather than ensuite and rare occasions when you share a room with passengers travelling on a different Intrepid trip than your own.
Throughout the trip we request that our hotels prepare rooms in time for our arrival, especially if we're arriving prior to normal check-in time. However this isn't always possible which means we won't be able to check-in immediately on arrival at some hotels. Instead, we can store our luggage and explore our new destination.
PRE/POST TRIP ACCOMMODATION
If you've purchased pre-trip or post-trip accommodation (subject to availability), you may be required to change rooms from your trip accommodation for these extra nights.
Most of the accommodation on this trip is in hotels (mostly 2 to 3-star). Facilities are often basic, with some properties not having a continuous supply of hot water on occasion. All rooms are either fan cooled or with air conditioning and twin share with private facilities unless stated otherwise in the daily itinerary. Double beds are not widely available in South East Asia.
Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects.
When travelling on a trip, you won't be permitted to join the group until evidence of travel insurance and the insurance company's 24 hour emergency contact number has been seen by your leader.
If you have credit card insurance your group leader will require details of the participating insurer/underwriter, the level of coverage, policy number and emergency contact number rather than the bank's name and credit card details. Please contact your bank for these details prior to arriving in-country.
Your fellow travellers
As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.
Our group trips are designed for shared accommodation and don't involve a compulsory single supplement. Single travellers share with people of the same gender in accommodation ranging from twin to multishare. Some of our itineraries have accommodation booked on a mixed gender share basis and where applicable this will be specified in our Essential Trip Information. On a selection of our trips, you have the option to pay a single supplement to ensure that you have your own accommodation (where available). Please note that this only applies to accommodation during the tour - pre-trip and post-trip accommodation will be booked on a single room basis.
Our itineraries are updated regularly throughout the year based on customer feedback and to reflect the current situation in each destination. The information included in this Essential Trip Information may therefore differ from when you first booked your trip. It is important that you print and review a final copy prior to travel so that you have the latest updates. Due to weather, local conditions, transport schedules, public holidays or other factors, further changes may be necessary to your itinerary once in country. The order and timing of included activities in each location may also vary seasonally to ensure our travellers have the best experience. Your tour leader will keep you up to date with any changes once on tour.
A selection of optional activities that have been popular with past travellers are listed in the day-to-day itinerary. This isn't an exhaustive list and should be used as a guide only for some of what might be available. Prices are approximate, are for entrance only, and don’t include transport to and from the sites or local guides unless indicated. All activities are subject to availability, and may be on a join-in basis. It may not be possible to do all the activities listed in the time available at each destination, so some pre-planning for what you are most interested in is advised. When it's recommended that travellers pre-book these activities, look for a note in the Special Information section of the day-to-day itinerary. For most, they can either be organised independently on the day, or let your leader know you are interested and they can assist.
Where activities are considered medium or high risk, we work with operators whose safety and credentials we have sighted and assessed. Although it is possible that you may find the same activity cheaper with another operator on the ground, we cannot vouch for the safety or quality of that operator. Medium and high risk activities not listed above have not been assessed by us and as such our staff and leaders are unable to assist you with organising these activities. Activities that contravene our Responsible Travel policies are also not listed. Please remember that the decision to partake in any activity not listed is at your own discretion and risk.
Homestay (1 night),Hotel (7 nights)