Wholesale orders are placed online directly through our website. Simply add the items you want to purchase indicating the quantities of each to your cart. When you are ready to complete your purchase follow the online checkout instructions. You will be given all relevant pricing and shipping information before you confirm your purchase. If you need further time to review your order and would like to save your selected items we offer a wishlist to save selected products. If you need special assistance in completing your order or prefer to place your order over the telephone or offline please write us at clientservices@novica.com and one of our wholesale associates will gladly contact you.

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Nearly all of our 25,000+ products that are available on our retail site are available for wholesale. Note that wholesale orders must be for a minimum of US$250 plus shipping and taxes/duties, if applicable.

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Please note that wholesale carts expire after 90 minutes of inactivity. We strongly suggest to save items on your cart to your wishlist if planning on being away from the website for over 90 minutes or need time to make your purchasing decisions. Once you are ready to finalize your order you can simply move your wishlist items to your cart. If you have any technical issues or need assistance in placing your order please contact clientservices@novica.com.

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In order to be able to view prices you must first sign up for a Novica Wholesale account. Once your application has been approved, you will be able to view prices and make purchases online.

Accounts are closed after twelve consecutive months of inactivity. If you wish to reinstate your account you will have to register once again and new account minimum order requirements will apply. (Minimum order is currently $250 before shipping costs).

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If there is an item that you are looking for that is not currently available please send an email to: clientservices@novica.com. A customer service representative will try to accommodate your request as much as possible.

Depending on the product we are generally able to offer much larger quantities than what we show available on our wholesale website on a make-to-order basis. For orders of more than 20 of a certain item or more than 100 items from the same region, please contact clientservices@novica.com for a quote. Depending on the product, such orders may receive greater shipping and product discounts.

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Novica does not offer drop-shipping. For customers interested in directing customers to our site we suggest enrolling in our affiliate program.

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Through our affiliate program, customers can get a commission on sales that are generated from traffic directed to our site. To sign up for our affiliate program, please follow the instructions in the link below:
http://www.novica.com/affiliates/

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In order to receive our wholesale prices, in addition to having an order total of $250 or more, you must purchase the minimum quantity listed in the product listing under "wholesale price." The quantity required varies by item, but most items are eligible for wholesale price if ordered in a quantity of 2 or greater. Note that due to logistics and production factors, some items need to be ordered in greater quantities to be eligible for the wholesale price. You also have the option to order a sample at our discounted sample price, as long as the total order is greater than $250.



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NOVICA reserves the right to cancel an order any time before it has been shipped and the credit card charged if one or more of the following conditions applies:

1. Product pricing error: Because NOVICA offers a large array of items, a product may on occasion be listed with the incorrect price. If a product is purchased at a price that is lower than the correct price, we will, at our discretion, contact you for instructions prior to shipping the order or notify you of the outright cancellation of the order. In the event that the correct price should be lower than the price paid, we will adjust your charge and give you the lower price.
2. Misuse or abuse of a gift certificate or promotion code, including any action prohibited by or in violation of the terms and conditions of that particular code. If you are unsure of the terms and conditions of a certain code, please contact us at wholesale@novica.com prior to placing an order.
3. Billing information provided for the credit card does not match the information on file with the card issuing bank.
4. Credit card declined by the financial institution.

PLEASE NOTE: The issuance of an order number or the receipt of a confirmation email does not serve as a guarantee that an order will be fulfilled. No order is final until a representative of NOVICA has confirmed that none of the aforementioned conditions apply to that order.

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Price fluctuation occurs primarily because NOVICA products are available direct from our global offices and therefore foreign currency fluctuation impacts their price in dollars. These changes are typically very small -- however, in the case of large currency movements, the price swings can be noticeable. Another factor in price fluctuation is that artists have control over their pricing and can change their prices based on the supply and demand of their products.

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You can use the "Calculate Shipping" link in the Shopping Cart (as you add items to your cart), or you can visit the shipping summary page {shipping summary page shows an output of the active services and time frames for all USA and AK/HI)

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Typically, orders will arrive within 2-3 weeks. The amount of time that it takes for your order to reach its destination depends on several factors. One factor is your choice of shipping service--as you might expect, the higher the shipping rate, the faster the service. During Checkout, we will show you a list of available shipping services and their corresponding prices and timeframes.

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Please follow the same procedures for setting up a wholesale account. Once approved you'll be able to place orders just like U.S. customers. Please note that orders being shipped to addresses outside of the United States may require you to pay duties upon delivery. Customers outside the United States, and particularly those in Latin America, Africa, Australia and certain EU countries such as France and Portugal, are encouraged to contact their local postal service or customs bureau to inquire about possible import taxes. NOVICA cannot be held responsible for duties or taxes imposed by the local government on orders delivered to countries other than the United States.

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