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Below you will find charts indicating the cut off times for orders. All orders for qualifying products placed on or before the date specified are guaranteed to arrive by May 12th, 2013. Qualifying items are those marked with for normal shipping, for premium shipping and for priority premium shipping.

To qualify for the guarantee, you must indicate that the order is a Mother's Day gift when prompted during checkout.

Please see the Terms and Conditions for full details

Continental USA (excludes AK, HI, and PR)
Region

Normal Shipping

Premium Shipping

Priority Premium Shipping

Bali and Java Monday 6/3
11:59pm PDT
n/a Saturday 6/8
11:59pm PDT

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Alaska and Hawaii
Region

Normal Shipping

Premium Shipping

Priority Premium Shipping

Bali and Java Sunday 6/2
11:59pm PDT
n/a Thursday 6/6
11:59pm PDT

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Canada
Region

Normal Shipping

Premium Shipping

Priority Premium Shipping

Bali and Java Tuesday 5/28
11:59pm PDT

Ideal for gifts -- no charge to recipient

n/a Tuesday 6/4
11:59pm PDT

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UK
Region

Normal Shipping

Premium Shipping

Priority Premium Shipping

Bali and Java Tuesday 5/28
11:59pm PDT

Ideal for gifts -- no charge to recipient

n/a Tuesday 6/4
11:59pm PDT

Back to top  |  Continental USA  |  Alaska & Hawaii |  Canada


Terms and Conditions of Delivery Guarantee:

* Novica cannot be held responsible for service failures by domestic delivery couriers (DHL, FedEx, or UPS) resulting from inclement weather at, near, or en route to the delivery address provided. We will make every effort to ensure delivery of orders in regions affected by severe weather -- however, because these factors are out of our control, the delivery guarantee will cease to be in effect if delivery is postponed due specifically and solely to severe weather conditions.

* The delivery guarantee on an order will become void if the shipping address provided is invalid or incorrect . Please note that Novica is unable to deliver to PO Boxes and APO/FPO addresses.

* The delivery guarantee on an order may become void if at the time the order is placed the customer provides incorrect or inaccurate billing information that cannot be verified by the card issuing bank, and the customer fails to contact Novica and provide the correct information before the expiration of the applicable guarantee cutoff date and time indicated in the table above.

* A delivery attempt made by the carrier at the shipping address provided on or before May 12th, 2013 constitutes fulfillment of the delivery guarantee, even if delivery is not made due to a business being closed or the recipient not being available to receive the package.

* In the unlikely event that Novica should fail to deliver a guaranteed order on or before May 12th, 2013, Novica will refund the shipping costs associated with that portion of the order and provide the customer with a Novica gift certificate with a minimum value of $10.00 and a maximum value of 25% of the order total or $50.00, whichever is less. Please allow 5 to 10 business days for issuance of the credit and gift certificate. All requests related to compensation for delivery guarantee failure must be made within 2 weeks after the guaranteed delivery date either by writing us at service@novica.com or by phone at 1-877-2-NOVICA (1-877-266-8422).