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NOVICA 100% SECURE SHOPPING GUARANTEE

At NOVICA, we realize that shopping online can feel a bit risky. However, the truth of the matter is that advances in secure server technology have made shopping at NOVICA just as safe as using your credit card to shop around town or over the phone. Our goal is for you to feel as comfortable using your credit card at NOVICA as you do everywhere else that you shop. To that end, NOVICA has partnered with Verisign for all online credit card transactions.

Verisign, the leading provider of digital trust services, has been processing credit cards securely over the Internet since 1995 and currently provides secure payment services for more than 60,000 online merchants. Verisign's internet payment gateway supports the Internet's strongest security technologies, including Secure Socket Layer (SSL) technology with 128-bit encryption. These encryption technologies work with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). All financial information submitted on NOVICA is encrypted and digitally signed as it travels over the Internet using Verisign's industrial-strength combination of DES encryption and RSA public key technology.

Verisign transactions are protected by the highest levels of security available and ensure complete and total privacy for NOVICA's online customers. So secure are NOVICA transactions that not even NOVICA employees have access to your credit card information. Using your credit card affords you the added advantage of knowing that, in the event that there is a problem with your purchase, the credit card company will remove the purchase from your bill and NOVICA will not be paid. Furthermore, in the extremely unlikely event that shopping at NOVICA leads to an unauthorized use of your credit card, most financial institutions either cover all of the resultant charges or limit your liability to $50 (refer to the Fair Credit Billing Act or your credit card agreement for further details). Should the bank not cover this additional $50 liability, NOVICA will cover it, provided that the unauthorized use of your credit card resulted from an error on the part of NOVICA as a result of purchases made on NOVICA through the secure server, and through no fault of your own. In short, using your credit card at NOVICA is absolutely safe - we guarantee it.

If you are still uneasy about placing your order online, please feel free to call us toll-free at 1-877-2-NOVICA to place your order by phone.

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NOVICA 100% PRIVACY GUARANTEE

This privacy statement discloses the privacy practices for www.novica.com.

Because we want to demonstrate our commitment to your privacy, we will notify you of:

1. What personally identifiable information of yours or third party personally identification is collected from you through the web site
2. The organization collecting the information
3. How the information is used
4. With whom the information may be shared
5. What choices are available to you regarding collection, use and distribution of the information
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under NOVICA's control
7. How you can correct any inaccuracies in the information

If you have questions or concerns regarding this statement, you should contact our customer service department by email at service@novica.com. NOVICA wholeheartedly respects your privacy. The sole owner of all personal information collected at this site is NOVICA, and NOVICA will NEVER rent or sell your personal information to any third party. The information collected and stored by NOVICA includes your name, address, telephone number, and email address. While your credit card information is collected at the time of purchase, only the last four digits are stored on NOVICA's server. Credit card information is sent directly to Verisign's secure server, and that is where it is safely held. Because NOVICA collects personal information through a secure server that features the latest encryption technology, you can be assured that none of your information will be viewed by anyone outside of NOVICA and Verisign (please see the NOVICA 100% Secure Shopping Guarantee for more information). Furthermore, all shipping labels are pre-printed at NOVICA's regional offices, so none of your personal information is held or stored by any of the shipping companies that are used to deliver NOVICA's orders.

The information you provide to NOVICA will only be used to process your order. Unless there is a problem with your order or you have opted to receive the NOVICA Journal by email, you will not be contacted by NOVICA. If you do opt to receive the NOVICA Journal but later change your mind, you can request to be removed from our list by simply emailing us at remove@novica.com. You may also update or change the personal information NOVICA has collected by sending an email to service@novica.com. Should there be any changes to NOVICA's Privacy Guarantee, all affected users will immediately be notified by email and all relevant changes will be posted to this portion of the site.

While you are shopping, NOVICA uses cookies to keep track of the items that you have placed in your shopping cart. Cookies are bits of information that allow NOVICA's server to associate you with the specific products that you have added to your shopping cart. If your cookies are turned off, you will not be able to shop online with NOVICA as the system will fail to associate you with any items that you have added to your cart. However, you may still place your order by telephone. We recommend that you turn your cookies on while shopping at NOVICA, as this will allow for a much more enjoyable and worry-free shopping experience. Click here for information on making sure that your cookies are turned on.

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NOTE REGARDING CHILDREN

NOVICA does not knowingly collect any personal information from children.

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NOVICA ™, Keepers of the Arts ™, and Treasures of the World ™ are registered trademarks of NOVICA United, Inc.

No part of this website may be reproduced, republished, copied, transmitted, or distributed in any form without NOVICA's expressed written consent.